Customer reviews of Archway Cars
At Archway Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 205 customer reviews
By JENNY K on 29 August 2017 | Verified purchase
Excellent service really friendly, informative and genuine, they simply put the customers requirements first and give you all information you need to make choices freely and confidently. A fantastic range of well looked after cars. Excellent preparation of the vehicle and after care. Really pleased with the car! Would highly recommend!
Professional,Friendly and informative
By JOHNATHAN E on 26 August 2017 | Verified purchase
Very helpful and knowledgeable. Purchased my car today, and they delivered it to my door within 3 hrs!, and I live 17 miles away. Fair pricing, well presented vehicles and very informative. There is no hard sell of warranties or insurances, in fact the opposite, they are that sure of the quality of their Cars. Their vehicles come with a free 3 Month/3000 mile Warranty and encourage you to contact them about any concerns, no matter how small. All in all a very positive buying experience. Highly Recommended.
Thanks for my BMW
By DEBORAH P on 26 August 2017 | Verified purchase
Really friendly not pushy and very knowledgable about the cars they are selling both Curtis and Tracy know what they are doing thoroughly recommend them
Great friendly helpful service.
By JULIE R on 24 August 2017 | Verified purchase
Im Really the happy with my car and the excellent service I recieved. I would definitely recommend Archway Cars.
Great customer service, well recommended
By DANIELLA L on 24 August 2017 | Verified purchase
Helpful, no pressure selling and good prices. Tracey was very accommodating and a lovely lady. We would definitely recommend to others and come back in the future
By DARREN C on 23 August 2017 | Verified purchase
Very friendly and helpful.. Sorted out the forms and v5s with in afew days.
By JACK D on 23 August 2017 | Verified purchase
Fantastic service. Tracy was very patient in waiting to get the finance sorted and the car was just fantastic. Can’t failt anything car is perfect with such helpful and fantastic staff. Will definitely recommend and return. Thank you!
By STEVEN F on 22 August 2017 | Verified purchase
Excellent service nothing is to much trouble for these guys would definitely do business with then again.
By ESME N on 22 August 2017 | Verified purchase
I went to test drive my first car with my parents and the staff were very helpful and friendly, they gave us as much time as we needed to look at the car. We then put a deposit down that day and agreed we could have it the following week as they were getting a dent removed from the vehicle (with no added cost). Very happy with how efficient the payment and picking up of the car went and Tracey was lovely helping me through all the ins and outs of buying my first car.
Exceptional Customer service!
By SHARON R on 21 August 2017 | Verified purchase
Curtis and Tracey are fantastic! They were really kind and patient and above all else professional. My new Nissan Micra was spotlessly clean, from wheel trim to wing mirror, inside and out. Really was nice to feel it was my car even though it was pre-loved! Tracey took me through all the paperwork, sorted out getting the request sent for the tax I paid on my old car, helped me tax my new car. She explained everything really well - making sure I understood everything. Perfect. Curtis took me out on the test drive and was very kind as I was very nervous about driving the car myself. They were both very kind - like old friends. Curtis also took the time to put my parking permit from my old car into my new one - a little thing but just brilliant. I absolutely love my new car but when I have a bit more cash I'll be going back to see them to "upgrade" - Put simply - Don't bother going anywhere else!
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