We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
DAVID WAmazing service from start to finish, very friendly and welcoming. Would recommend anyone buying a new car to visit these guys!
GRAHAM JThis is the second time we hav bought a car from Archway and the team continue to be professional, friendly and efficient. Whatever they promise to do, it is done and the timescales set are adhered to. It really is a pleasure to do business with this company. And value for money is another great asset.
RICHARD SAll handled online, good communication, video of the car as requested sent on WhatsApp. The car was purchased without a test drive given the current situation. Vehicle as described or better. Cannot fault service.
DAVID JVery welcoming and very helpful All staff are very friendly I will definitely recommend them to anyone who needs any advice on buying and selling or are having trouble with their car. Very professional and nothing was too much trouble.
CHLOE ILoved the little touches to make it a pleasant way to view and buy a car!
LORRAINE HArchways Cars should be on top of your list when buying a car. Go and see Tracey and Curtis, great business partners who look after their customers, new and old. They take pride in looking after you and have a great choice of cars at affordable prices. Just bought our sons first car from them and will certainly be returning when we need another for our other son. Thanks for everything.
CHARLES NVery friendly not pushy. Gave good advice. Reasonable price. The service was very good and kept their promises
JACOB SVery friendly , very helpful . Would 100% recommend.
CHELSEA AExcellent customer service! Quick and helpful. Will definitely be going back to archway cars when my car needs an MOT.
GARY DGreat selection of cars and great service. A very friendly team who know and manager their customers well, somewhere I will go back to when I am looking for to change my car.
LAURA MHad a really good experience with this dealer, I asked earlier on in the week to view it but couldn't see it until the weekend and she let me see it first although she had other viewers wanting to see it. Absolutely in love with the car, so clean and tidy and can't wait to drive it for many years. Couldn't thank them enough!
BHANU SJust purchased a car yesterday. Very friendly and great customer service. Highly recommend this
SHARRON CGreat service. Just bought a great car at a reasonable price. Welcoming, quick response to questions and very helpful.
CHRIS BThe experience of purchasing a car for my son was incredibly straightforward and stress free at Archway. They offered invaluable advice, guidance and support throughout the process and their cars are impeccably prepared and presented. I would definitely use them again in the future and have no hesitation recommending them.
JAMES WRecently brought a BMW 1 series from here and I was totally satisfied with everything, Tracey was very helpful and answered any questions I had, would definitely recommend Archway cars and I would use again
Very friendly service.
ANDREA SVery friendly and helpful, sorted everything out for me, definitely recommend.
DARIENE B10/10!! 2nd car I've bought from archway and I have loved both cars! Would 100%recommend, I refuse to buy a car from anywhere else!
RIA R - RIAROUDETTEI bought a car from Tracey and Curtis on Saturday 25/10/2020 and the reason I bought from Archway Cars was my son bought a car from them last Dec 2019. The customer Service was second to none. Tracey and Curtis had the car all prepared and ready to go for us. They did as much paperwork as they could for myself and my son. I've been looking at their website for 10 months and I can't fault anything whatsoever. They are a GREAT team and very friendly. From that first call my son made to them in Dec 2019 I was 99.9% sure my next car would be from them, and i found the perfect car for me. Curtis even took time to look at a new car my son bought from another dealership. His first car from Archway will stay in the family. Absolute FAN TAS TIC Customer Service. Best ever. I'm sending anyone I know who's looking for a car to the. Long may their business continue. Two very happy customers.
MIRANDA DReally friendly staff made me feel at ease when buying my first car. Took time to go through all correct paper work and allowed me to test drive the car. Had the car a few weeks now and runs great and was definitely worth the money. Highly recommend and will return if I want a different car in the future. Were open to price negotiations and answered all questions I had.
MY LINH DVery friendly, helpful, very caring people, they can advise you , help you choose right choice
LYNDA Gwith my mum being disabled found them very friendly and helpful and even sorted all the modifications on the car for my mums needs. I would defiantly recommend this company and will keep them in mind if I replace my own car.
JAMIEL MI purchased my BMW 1 series in August. Archway cars stayed open late for me on my first visit as I came in the late afternoon on a Saturday as they were due to close for the day. I took the car for a test drive and loved the car, however I wanted to sleep on my decision as I was spending quite a lot of money on it. The owner was very understanding with me wanting to take my time with the decision and was not forceful at all. I called her the following morning informing her I wanted to come back and purchase the vehicle, she kept me fully informed on the interest on the vehicle so I didn't make an unnecessary return to the garage as I knew the car would be in high demand. On my arrival the car had been cleaned again and was in excellent condition. They again stayed open beyond opening hours to ensure my insurance went through fine. I received fantastic service from Archway Cars and would definitely purchase from them again
christopher MReally friendly salesman, all cars seem really good and well presented. Would recommend to anyone.
MARY HKnowledgeable, helpful, professional and happy with purchase.
I felt very at ease and comfortable buying my first car. Excellent service.
BEVERLEY NPleasant helpful and without a doubt Very honest & Genuine . Completely shattered my opinion that second hand Car dealers are scammers !
HILARY GFrom the moment we stepped foot inside the door we were made to feel important and treated with real respect. The purchase went through like clockwork and we would recommend this dealership to anyone
Tom CFriendliest and most welcoming car garage. Can't recommend these guys enough they are amazing. They will help you make the right decisions whilst making you feel at ease and not a single bit of pressure.
WAYNE CA very friendly Couple. Fantastic service from the initial telephone enquiry after speaking to Tracey. Simple straight forward honest Set up . No pressure at all regarding purchase . Hopefully we don't need to use the 3 months no quibble warranty but I'm confidant if required I'm sure they will deal with any issues in the professional manner they have already shown.
JASON CArchway cars made buying my first car a happy , friendly and helpful experience. I reccomend them to people and I will use them again in the future for their services. Thank you all.
MARISA RCouldn't be better really nice and friendly service nothing to hide and very professional definitely is a mouth share with my family and friends ðŸ‘Œ
SCOTT SA great buyers experience,A pleasure to deal with from start to finish. I didn't feel pressured in any way and was left alone with as much time as I needed to look over the vehicle, but someone was always on hand to answer any questions I had. I would highly recommend to any friends or family and would definitely use them again in the future.
SARINA WWonderful local business.....Really great local car dealer. The car was exactly as described in the advert. Really happy with my new car. I would definitely recommend this dealer. The fact that it is a local business makes the experience of buying a car even more pleasurable.
JAVID KArchway cars, Leicester are an excellent team to deal with. The Director and staff are honest, polite and put people at the centre of their relationship. I highly recommend this place if you want to buy a car.
ANNE Fgood service. no pressure, ood after sales service, would recommend them highly
MARY NThe person friendly and all way happy to help, price cheaper and serve very good no place better than this. If you no idea just come to them and they will be do it all for you. You just ready and runðŸŒŸðŸŒŸðŸŒŸðŸŒŸ
WILLIAM CSecond time I have bought a car from them. A small but reliable dealer with quality cars at realistic prices. Offers other garage services too.
MANDY SThey where very friendly from the start and they gave me good information on the cars I liked and I would say very good customer service
SIMONE AGreat customer service experience, they are also very accommodating regarding what you are looking for.
PAUL BHighly recommended, made to feel valued. : )Spent a long time looking for the right car and saw the one we wanted at Archway cars, from the moment I got in contact with them (Tracey) they were extremely helpful and kept me informed throughout the buying process, Tracey gave us the confidence to purchase the car unseen and arranged delivery, needless to say we are delighted with the car and with Traceys personal touch x.
SANJI KGreat company great people .. bought my bmw from there .. had few issues .. rang Company and was able to fit me in and sort issues out straight away.
RICHARD RThe company was very helpful and polite,they weren't pushy and let you look around without any inference. At the sale exiled everything.
Very friendly staff
NUREEN SPurchased an impeccable low budget car that drives like new. Great, friendly and courteous service and went out of their way to assist me. Social distancing was carried out at all times and everyone was very polite. I would definitely recommend this garage to my family and friends.
HOLLY MMade me feel at ease through the whole process, extremely friendly and im very happy with my new car. Thankyou
Rachael10/10 service! Always feel comfortable leaving my car with Curtis and Tracey, and the car always comes out looking and feeling 10x better than when it went in. So reasonably priced and they're genuine and honest about what work needs doing unlike some other garages. Would 100% recommend and would never go anywhere else!
DUNCAN BHonest, Friendly advice.Travelled a distance to get there to see a specific car, and received a warm welcome from the staff. Our car was ready to test drive. A full history of the car was available and discussed. The staff also checked out other vehicles for us that we were viewing later in the week. Very honest discussion about cars in gereral, the recent trading climate and their support post sale.We felt very reassured about what we were buying and would recommend the garage to others.
KATIE BProfessional and friendly company. I've recently bought a car from this company. The staff were extremely helpful and confident in giving me information about the car and the process that went along with it purchasing the car. Social distancing rules were adhered to, even doing a test drive. They were both genuine people who made me feel at ease buying the car and not at all pressured. Thank you guys!
JULIE SWent to look and found the car I've always wanted. A smooth and first class service from the start right through to ensuring the vehicles tax is done before leaving the premises. I would recommend to buy from Archway Cars. Nothing too much of a problem as I had some extras fitted on. Thank You
ROBERT MRed v w Bettle. Perfect everything was on point! Great service highly recommended
LEYTON DExcellent. Brought a lovely golf GTD. The lady in the office couldn't of helped any better! Will defiantly visit Again for future purchases or repairs
POPPY NFantastic.......Absolutely fantastic, very welcoming and friendly. Helpful when looking at a car!
CAROLINE HExcellent service,Treat very well, very knowledgeable about the car I was interested in. Took time with me. Will definitely recommend and will be using their garage for mot and service. Thanks ðŸ™ðŸ¼
VANESSA HGood car purchase, Good experience they remained open for us to look at a car we were interested in, test drive with covid precautions, easy transaction
CHARIS NExcellent customer service. Polite, friendly and genuine. Would 100% recommend them to friends and family!
JAZ SWonderful Service....Wonderful car business and brought a beautiful BMW X5, treated me with a lot of respect and as a human and not a customer which is something we tend to not see very much anymore. So I will definitely will be considering them again when in the market of purchasing a car. Definitely recommend Archway Cars to everyone!
GONCALO LGood Experience, Lovely and very helpful staff. Sorted everything within minutes and no complications whatsoever. Really recommended.
ROHITH SSuch a amazing experience, Simply amazing! No more words other than amazing! Not just the car but the staff were brilliant. I have absolutely no complaints and I would 1000% recommend them!
AUBREY CExcellent service all round would highly recommend
KYE PBuying My dream car.....I have now used Archway Cars for a number of Vehicles, from vans to small cars for my Kids, I recently purchased a Range Rover from Tracey and Curtis at Archway. This car is the best vehicle i have ever brought or driven, Tracey and Curtis couldn't have help enough,From having a tracker fitted to picking the car up earlier than discussed. I now smile every time i get into the car, They have also helped source after market parts for a fraction of the price I thought they would cost. If any of my friends talk about their cars needing servicing or repairs to the body work or even changing their car, ARCHWAY CARS are the ONLY place I tell them to go Thank you to Tracey , Curtis and all of their staff for making my dream car a reality. Very Happy Range Rover Sport OWNER :-)
MICHELLE JExcellent service, Highly recommend, Archway Cars, excellent service and really friendly, thank you for all your help. We would definitely buy from you again.
TONY RVery Happy Bought a car in great condition, inside and out with a great engine. Sale was completed quickly. Very happy.
JIRI CGreat experience! Great buying experience. I would recommend them to people and would definitely go back for my next car.
SARA WReturning customer Returned to buy our next car from Archway cars, very friendly service ,we traded our car in that we got from them last time we visited and was given a very good price ,we love our new car (A Class )and well definitely be returning to buy another car at the end of the year when daughter passes her test . Excellent customer service and very helpful . Would give more than 5 stars if I could
ALEXANDRE SFantastic Service and Value for Money!....Just prior to lockdown we bought our latest car, a VW Passat Alltrack, from Archway Cars and the service was outstanding! The whole team there went above and beyond to make the whole process as seamless and as stress free as possible and the owner was very knowledgable about cars in general. She knew her stock incredibly well so was able to offer great advice when I was looking at potential cars. With lockdown easing recently we have been able to really start to enjoy the car on long journeys as well as short and the family are loving the extra space. We would thoroughly recommend Archway Cars and will definitely use them again. Many thanks to the whole team.
DEBORAH MBought a car here through lockdown , car was sanitized and ready for me to view when I got there. Unpressured view for as long as we liked after knowledgable talk re the vehicle . Very easy purchase and paperwork from a great team . Wouldn t hesitate buying from here again. Good to know they also do repairs servicing and MOT s , I feel like I have found a gem of a place . Thank you
MICHELLE JExcellent service, Highly recommend, Highly recommend Archway Cars, excellent service and really friendly, thank you for all your help. We would definitely buy from you again.
SAMANTHA HLovely sales lady and helpful team!!So kind and Helpful, made the whole process so easy!
JAMES PWhy is there no option to give 6 stars?! Helpful, knowledgeable and professional throughout. Made buying a car a pleasure and we're very happy with our new vehicle. Many thanks.
SOPHIE WProfessional, Friendly and Welcoming! They were patient and happily answered every question I had in regards to the Kia Picanto I bought. They patiently waited whilst insurance was sorted out and engaged in delightful conversation. I would definitely go back to this garage to purchase again or use them for the other services they provide!
MARRETTA PFantastic !!!!!! I can't rate this garage high enough absolute fantastic service very professional calm relaxed + Understanding to my questions about the car I went to view . I turned up on spec after reading about the vehicle on the website + was met by a lady She introduced herself as the owner . She was polite courteous + very knowledgable about all makes of cars. Myself + my son looked over the car of our choice + found it in absolute mint condition. I part exchanged my existing car + decided on a deal. We went to collect the car 48 hours later it's the best, I'm so glad I gave this garage a chance it's a hidden gem off the main road + can be easily missed but I am amazed at the superb quality of the place + it's vehicles. Please give it a try I'm so so glad I did . I will recommend this garage to others any day + will most certainly go back to buy my sons 1st car when he eventually passes his test soon. Thankyou Archway Cars so very very much.
PAUL SVery helpful and friendly people with no pushy sales tactics. They sorted out an issue with the car that showed up after the test drive and made sure it was perfect before we took ownership. A pleasurable experience
ALISON HThis is the second time I have dealt with Archway cars and once again the service was professional ,helpful and friendly .I would not hesitate in recommending Archway Cars to any of my friends and family
RAHEEL KExcellent service, amazing car. Would highly recommend.
KRAM MBooked a test drive on short notice and was welcomed very well. The team at archways were incredibly professional throughout the sale - i was well explained the history of the Yaris that i have now purchased. Couldn't be happier with the car - thank you to the team at archways.
SHANNON HTracey was a pleasure, fantastic customer service. Definitely worth the travel!
TERRAL BI have recently purchased through Archway cars. The service I received was fantastic from start to finish. The car was described accurately, presented in immaculate condition and was ready on time for me to collect with no hassle at all. The experience of buying a car was made so simple with their transparent, professional and friendly approach and I would definitely recommend Archway cars to anyone looking to buy a car. Thank you to all the team !
JAMES LFrom the beginning it was a painless experience considering the present restrictions. I had a fairly restricted choice due to my physical problems and limited finances so it was a great relief to find a suitable vehicle only 17 miles away. I rand and arranged to view and possibly test-drive the Citroen on Tuesday afternoon. The staff at Archway very politely explained the Corona precautions. I looked the car over and then went for a test drive with the company owner seated in the back. Very satisfied I then paid a deposit and returned home. Due to her hectic schedule my daughter was unable to take me to collect the car on Friday as arranged but was able to take me on Wednesday if Archway could do the paperwork by then. Archway pulled out all the stops and I took possession of a beautifully valeted car on Wednesday. It was a pleasure dealing with such a professional company.
CHRIS SBrought a car for my son to learn in. Couldn't have asked for better service. Quality of cars very good. Very friendly staff throughout the business. Will definitely visit again in the future. Will recommend.
JOHN KExcellently handled in the most trying circumstances , friendly helpful and accommodating, will most definitely use the thier services again
LUKE MHad a really good buying experience with Archway. Quality car and great service. Put down a deposit just before lockdown and they were massively helpful. They were really understanding of my situation and gave me all the help I needed to buy remotely. Great communication and no pressure. Would definitely recommend.
OAKLEY CFantastic and quick service. Very welcoming and adhered to social distancing perfectly. Will be going back
ANJANI DAmazing customer service! Social distancing measures were adhered to even during the test drive. The owner was very kind and welcoming. They were also able to drop the car off to us.Incredible, friendly and good prices
MARIE DOne very happy customer.....Archway cars were so helpful. No pressure applied and you can tell they care about the cars they are selling. Would happily buy from them again. One very happy customer. Thanks both
EMMA FEveryone was very friendly and helpful. Couldn't ask for a better experience. Will definitely use them in the future.
MARIO DGeat people, a very pleasant to deal with. Never meet before and I felt to be comfortable and treat as a special regarded and excellent old costumer. has been a pleasure!
CEARA MThe team at archway cars are amazing, just had my perfect first car, they do everything they can to help, And great customer service and care, thank you!
HATTIE JPart exchanged my car for a beetle, has been such a great experience and made so easy all the way. Absolutely in love with the car and it's been made even better by the great buying experience. Will 100% be retuning if I'm looking again!
RUSSELL BThey were extremely helpful and knowledgeable about the cars they sell, added to that I travelled 93 miles to view the car and though someone could have walked in and offered more than they were asking for the car, I had been given first option. I would buy from them again if they had what I was looking for and would rate them as excellent.
JODIE RVery professional, the car was in excellent condition. Great customer service & very friendly.
NICHOLAS RReally happy with my new beetle! Going to test drive and buy was a really nice experience too. No pressure whatsoever just a nice chat and given my own time to make sure I was happy with the car. Brought the car home same day and had an issue the following week whereby the battery needed replacing, this wasn't an issue and someone came out the 25+ miles to fit a new one for me. Based on previous car buying experiences I'd recommend Archway Cars for a really nice and easy experience and perfect follow up after the sale. Thank you!!
IMITIAZ MVery good customer service, staff very helpful. Very good in resolving problems with my car. The beauty about archway cars is that they do servicing, repairs and everything and very competitive prices. I would recommend archway cars to any new comers so if you're looking for a good car this is the place to buy.
PETER MGreat Car Dealer... how they should all be run...I cannot praise this place enough, extremely friendly knowledgeable staff, with a fantastic selection of cars that are all of a very high standard. We purchased an Audi A1 from here, car was great and the service second to none..! We will be back again when we are after another car without doubt.
AGNIESZKA BVery professional costumer services Lovely lady and staff
LOUISE WExcellent service even during these testing times very pleasant and informative and exceptionally happy with my purchase very quick to reply to any questions I had pleasure to do business with you
RICHARD GWonderful and great sale team and very understanding of a customer service! Archways stayed open for me as I was running late from work to complete all paperwork and then take new car home, highly recommended
SEAN GGreat service when I bought my latest vehicle from them. Customer service was great and Tracey went out of her way to help, even offering to pick me up from the station.
CAROLE MWe recently purchased a car from Tracey at Archway Garage and the whole process could not have been more pleasurable. From the initial viewing to the final handover Tracey was very friendly, courteous and totally professional. I would not hesitate to recommend her to any prospective buyer.
KENNETH MVery patient with all the problems l was experiencing with my insurance company, etc, but they patiently guided me through it !!!! Love my "NEW" motor xxxx
SUZANNE LThis was the loveliest car buying experience ever. They were friendly, welcoming and knowledgeable and very open and honest. We felt well taken care of.
MELISSA CBest experience I've ever had buying a car both Owners were so kind and really took into account what I wanted and what would be best for me. I didn't feel pushed into buying a car and felt very much at ease, I was quite nervous about buying a car and they talked me through everything even gave me a lift home when I couldn't take the car I choose straight the way. Would highly recommend to all of my friends and colleagues as the customer service was impeccable.
KYE PI have used Archway cars for a number of years now, I rang them on a Thursday and told them the kind of vehicle i was looking for by the Saturday they had found me the vehicle that i needed. The service is first class. Tracey and Curtis are in my opinion the best people to contact if you ever need a vehicle of any kind and price range. I have now had 2 cars (1 for my Daughter and 1 for myself) and a van for my company, I use them for all service's/new tyre's/mot's and any body work repairs needed on any of my vehicles. They also do a BRILLIANT Valet on my other Van five stars isn't enough to rate them. Thanks AGAIN both.. happy customer Again Kye
ALISON HAmazing service, amazing staff!! ðŸ™ŒðŸ¾ðŸ‘ŒðŸ¾ Helped with all my questions & queries . Would definately recommend to anyone to purchase a car from archways. Great quality cars. Thankyou to tracey & curtis
DECLAN MReally professional company, would highly recommend
LINDA CVery helpful people, hopefully the perfect car it seems to be, would definitely come back.
LISA BWell worth the journey up to Leicester. What a team I felt very confident buying a car from them they were both helpful and friendly. I would certainly recommend them
SUZANNE WFantastic Friendly fast & efficient service. Excellent customer service , would highly recommend Archway Cars.
JO JOHNSONWhat lovely people. Very personable yet professional, hard to find in this industry. Tracey and Curtis are very relaxed with no pressure sale but knowledgeable and helpful. I love my new car and hope for many happy miles ahead. I would definitely recommend Archway and will definitely back soon with my daughter...Thank you guys..
SIMON MI have just brought a red Skoda Superb and it is stunning - I am very very pleased!! The guys at Archways have the It spot on. They have a great selection of cars that are well priced. They do not pressure sale and are polite and personable. It sounds easy, but seems to be a combination that is hard to find! I have driven past this garage for years and so glad I popped in! To sum it up...it's a thumbs up from me!
ABBIE RGreat experience happy with the car. Great customer services. Can call back with any problems with the 3 months warranty. We weren't rushed to make a decision. Would recommend.
RUKHSAAR ACar was as advertised, good service , hopefully the car will be good buy, with many miles of trouble free driving .
GEORGE BBrilliant customer service, top quality car as advertised, recommend!
Brilliant...................how it should be done.
MARK SExcellent customer service levels would certainly recommend to anyone, Mercedes A Class we brought was exceptional value for money. Staff where always on hand to help.
GARETH KWe had a fantastic experience buying our car from Archway Cars; we received great advice & support with making our purchase, Tracey knew all the answers to the questions we had and it really felt like a personal service. Tracey was on hand at any time to help and buying from her was a pleasure we really felt like we were valued customer, nothing was to much she went above and beyond for us. The car we brought was a Ford Kuga and it really is a beautiful car, in perfect condition inside & out we are over the moon with it. We highly recommend Archway Cars, Stunning Car, Great Service & Fabulous Value Car For The Price. ðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸ Thank you again Tracey & Curtis.
GILLIAN SThey make sure you get what your looking for and deal with you without trying to make you buy or feel pressured into buying anything .
AMY CWhat can I say Archway were so helpful and patient when I was spoilt for choice and couldn't decide between 2 cars. Archway were So professional and wanted the choice to be right for me. Nothing was too much trouble and ensured car was prepped and ready, so I could drive away the same day. I would highly recommend Archway Cars.
KIRSTY HArchway is brilliant, so professional and friendly and I truly feel like I got an honest Sale. Really restored my faith in Used car sales. I will 100% return to Archway cars for all of my motoring needs. Can't thank them enough.
LOUIS FWent here to buy a golf, they were very pleasant and went out of their way in order to get the transaction done. Great service, would highly recommend.
MICHAEL Ggood fast effective:) the service was straight forward even though myself had complications she was patient and friendly
LISA SAbsolutely fantastic. Couldn't wish for a better service. Very friendly and they really know what their customers want and sold me my dream car. My family have also brought cars and have their services done with Archways. We will never go anywhere else. Highly recommend ARCHWAY CARS ðŸ˜
DAVID KWhat a friendly dealership. They are more interested in getting the right deal for you rather than just the money out of your pocket. One of the best buying experiences I have ever had. They contacted me when I wanted them to, no hard selling. Extremely pleased with my vehicle and will recommend to my friends and family.
JORDAN BGreat service. Would recommend highly. Stock looks very impressive. I felt welcome and confident buying a car from archway
JOHN SThe service I received from the team at Archway cars was second to none. I feel that in the used car market having sense of openness and honesty during the buying process is absolutely key. I felt this at all times with Archway. They were always available to answer queries and give advice. The quality of the service and product received was second to none, and I'm happy to give them my full recommendation. I'll be returning here for sure when it's time for my next car!
LEE BGreat car, great service, really easy to do business with
SHOPOV TI'm very pleased, the staff was very helpful and polite.
ALISON JI rarely feel compelled to place a review but just over two years ago I bought a Tiguan from Archway Cars and based on that experience there was only one place we were going when searching for the first car for my 17 year old son. The business is based on genuine knowledge, honesty and pride and we have just purchased a beautiful Corsa and again are delighted. Outstanding customer service is at the core of all they do. Tracey and Curtis don't "sell cars"... because they don't need to! They simply support you to buy the right one. Above all it's a lot of fun!
MATTHEW HVery good garage good price and the staff are lovely. Looked after me and my wife . Very happy 5 stars all day......ðŸ‘ðŸ‘ðŸ˜ƒ
NATALIE MThis is the 2nd car I have purchased from archway cars and I have had nothing but Fantastic customer service these guys are fab honest and would recommend there cars! I have never had any problems with mine I currently purchased a Nissan Juke and it was immaculate! Tracey was very helpful and is a lovely lady. Thank you again for another great car ðŸ™‚
CALLY DVery friendly team and great customer service. Very informative and helpful .
ASHA RRang the number for Archway a little less than an hour before we drove to see the car, was greeted on the phone by a nice lady who confirmed when they were open until and that the car we wanted to view was still available. Drove a little over 30 miles after seeing the car advertised on AutoTrader. After arriving we looked through the lot, didn't really check the other cars because we already knew what we wanted but they all looked to be high quality cars, after looking at the car we wanted we went into the office and explained the car we were looking at. After looking at the car, inside and outside, and confirming we were happy, very clean, no noticeable damage, marks or scuffs, I asked if I could test drive the car. Had my license photocopied and went out for a drive with one of the owners. Car was very smooth, easy to drive, went around the block and had a fun conversation with one of the owners. Payment was very easy, taxed car in office, car delivered directly to home on time
ARIANA PFantastic customer service and attentive and understanding staff.
NICOLA CJust got my second car with archway, lovely friendly staff that go all the way to help, I cant fault my experience at all. I Highly recommend them to anyone you will get top quality service. Thank you to all the staff I'm a very happy customer.
JENNA Tarchway cars helped me find my prefect car. being someone that does like cars they were very helpful, patient and very attentive. I love my new car.
DAVID KVery good service.Provided me with a quality car with good history and excellent condition.
LEE BGreat car, great service, really easy to do business with
KAREN PMy daughter has just passed her driving test and we wanted a decent car for her, low mileage, low insurance and tax bracket. Tracey at Archway went above and beyond again for us - we got an exceptional looking Hyundai 1.0 with everything we asked for and my daughter loves it! I would highly recommend Archway - if they haven't got in what you want, they will do their utmost to get it for you! Thanks again Tracey and Curtis...you pulled it out the bag yet again for us! Highly recommend! 5*+
HOWARD WPerfect experience from start to finish. Tracey knows her business well & operates in an honest and professional manner. A rare find, we would not hesitate to purchase from again. Highly recommended.
TORI MMy experiance with Archway Cars was fantastic! Really helpful and efficient answered all my questions and no pressure to buy. My new car is immaculate as were the other cars on the forecourt. Thanks so much!!
STEVEN BAn absolute joy to do business with. The team are friendly, professional and knowledgeable. They deal in a selection of well sourced quality cars. I would certainly deal with them again.
TRACY OVery good service friendly helpful highly recommended definitely use again
BROOKE HFirst class service and very helpfull and genuinely nice people
MANDY SOutstanding service Very warm and welcoming people. Knowledgeable about the cars and very helpful. Would definitely recommend Archway Cars to family and friends.
CLAIRE OArchway Cars were very professional- found just what I wanted at a great price
ALEXANDER RVery helpful staff. There were a couple of issues with the car, which I had found, that they hadn't noticed. However they got them sorted quickly and kept me informed throughout. I would recommend purchasing a car from this company.
DAWN WUpon arrival at Archway I was greeted with a very warm welcome by the owner whom I had had a brief chat on the phone with. I was interested in a red mini that I spotted which was perfect on spec but not knowing much about cars I was soon put at ease. As I was Female and buying the car for myself after a very unsettling divorce I was quite apprehensive about being potentially ripped off or fobbed off. I couldn't have been more wrong, all the staff were friendly and helpful and I was given plenty of opportunity to think about it and felt no pressure. A hot cup of tea and an opportunity to look at other vehicles helped me make the right decision ðŸ¤— Thank Archway for getting me back on the road and putting up with my flapping and endless questions ðŸ‘ðŸ‘ðŸ‘ðŸ‘
KAROL SVery professional and helpfull. Can recommend them.
ROBERT DIt's not a shiny, pristine office by any means, but the service is immaculate. The lady dealing with me couldn't be more helpful and amicable, and is conscientious and rigorous in going through the procedures in the best possible sense. It helped that I got a really good deal, and the car is excellent - but looking around the yard my sense was that the stock was good quality. I recommend this company wholeheartedly.
BROOKE HFirst class service and very helpfull and genuinely nice people
TRACY OVery good service friendly helpful highly recommended definitely use again
SARAH AFantastic service. The owner is amazing very helpful. Definitely recommend to friends and family
NATHAN JBrought BMW 125d had all questions answered with ease. Was nice dealing with a women instead of a pushy sales man would recommend to anyone that doesn't like pushy sales
MATTHEW STracey at Archway made buying our new car a thoroughly pleasant experience.She is very professional and knowledgeable,but not at all pushy,above all she is happy to let you take all the time you want over your purchase,and would rather lose a sale than push you into something you are not sure of.We are very happy with our new car,it is exactly as described and Tracey and her team are a credit to genuine customer service.We would not hesitate to use them again in the future,or to recommend them.We felt like we went there as customers but left as friends,thanks guys ,don't change a thing.
MARY GYet again we have received excellent service at Archway Cars. Buying cars can be very daunting but Archway always focus on giving their customers exactly what they need and ensuring they are happy We Always recommend Archway to all our family and friends.
SARAH NI have had my car for several weeks now and love it! Thanks to the team at Archway Cars the whole experience was extremely smooth with minimum effort from myself, they took care of everything! I would highly recommend them and will definitely be back there when I need to upgrade.
AMANDA MBought a lovely Volvo from Archway this weekend. The car was competitively priced and was just as described. I found the owners to be efficient, friendly and helpful, all of my queries and messages were responded to quickly. They paid a fair price for my part ex. I would very much recommend them and would use them again.
ALISON JReally lovely, friendly, helpful people, so happy with the car we purchased. Thank you so much
MILES BGreat garage and sold lovely car by lovely people. No hard sales and very friendly. I automatically felt these guys are genuine and will highly recommend them Thanks Guys Miles
KIM TSuch a pleasant experience with Archway cars from start to finish. Was no pushy sales, was able to view all the available cars without hassle. Was a first time car buyer and was able to answer all queries and questions without hesitate and nothing was too much trouble. Such lovely customer service. Thank you so much
HANNAH BService is amazing, staff are very friendly and make you feel so welcome, never knew buying a car was so easy with the right help! Car is stunning, beautiful inside and out ! Very pleased. Will definitely be returning ! Thank you so much !
NICOLAS CGreat experience great cars and very polite service would recommend then to anyone.
AGOSTINO PAbsolutely amazing, the customer service is fantastic
ANNE HThe management was brilliant.Knowledgeable and very helpful bur not in the least bit pushy. Allowed me to test drive numerous cars and to make up my own mind. Highly recommended.
RICHARD DThe service was excellent. The car we bought was blocked in at the back but because we had phoned ahead to make sure it hadn't been sold they made sure the car was there waiting. They could not have been friendlier or more helpful. A pleasure doing business with them.
CRAIG APurchased a small runabout today, The owner made everything nice and easy. I went knowing which car I was after. There was no pushy sale. The price was okay and she took a part exchange I thought I would be stuck sorting out. Would have no issue visiting again.
KEVIN TThe best car buying experience iv ever had the staff at archway cars are very professional and friendly I searched high and low for a car and they had just what I wanted the car is spot on I love it thank you archway cars for my bmw I will be back when I'm ready to change your the best
ria DPicked up our car today, excellent service. Staff was friendly and helpful. After a long journey from London, it was refreshing to meet someone who was so friendly,kind, knowledgeable and enthusiastic about their product. 10/10 For Archway cars!!! We love our new car!!
TONY Dnice people to deal with car was not prepared as we just dropped in at closing time but it was prepped and ready in a flash not a problem even though it was closing time and we were on our way back to cheshire.
jeziah HVery good experience , very friendly staff , more than helpful and explained everything thoroughly, honestly a joy to use and will be returning for other car need
WAYNE GExcellent Service. Very Pleased With The VW Caddy TDI I acquired from Archway. I've had the van for 2 weeks and it runs & drives beautifully. I would highly recommend Archway Motors if it's quality your looking for. Thanks Tracy & Curtis.
TERRY MExcellent service , vehicle was as described couldn't have been any better will definitely use company again they delivered for a small cost , taxed the vehicle for me overall excellent customer service. Try them you will not be disappointed ðŸ‘ðŸ‘
SAMUEL EGreat place, really nice helpful people and overall a pleasure to purchase from.
Jo HI am now the proud owner of a VW Tiguan and am so grateful for the professional and friendly service provided by the staff at Archway Cars. I had all the confidence in their advice and they made the transaction so easy. I highly recommend them and I will be doing so to family and friends. Thanks again from a very happy customer!
MARK CBuying a car should be enjoyable, and a car bought from here was indeed that, Both Curtis and Tracy are very friendly and more than happy to help A great experience and I got the car I've always wanted at a good price, a beautiful Audi A3 Do yourself a favour and visit Archway Cars
JACK CShe very kindly put £20 of fuel in for me and answered all my questions car drives great 10/10 you can tell all cars are very well maintained
SHANNAN BCouldn't ask for any better service! the lady was amazing and kept me updated of everything ! 10000% going back
n/avery good and friendly dealer.
SARAH AArchway cars is the best, customer service is amazing. Tracey that runs archway is most helpful person I have ever met in a garage. It's not like your buying a car it's more like having a chat with a friend.
JOANNA JIt was a pleasure to buy a car from Archway Cars.Professional,friendly and honest service.Would certainly recommend to family and friends.Thank you so much for everything.
Michael OStress free, and an over all enjoyable experience. I would definitely recomend this dealer. First class.
EDVINS KVery up front and genuinely nice dealer. Explained cars history, even tho the service book did not arrive with the car all efforts were made to provide proof of service history. 3 month or 3000 mile warranty provided and car valeted just before diving away. Test driven the car and decided to purchase. Hopefully they will be able to find lost service book.
BRYAN PNo problems at all. Nice couple. Was a minor issue with the car which was quickly and easily sorted both ends which just enforces the fact that you are dealing with proffesionals
JEFF CFirst class and trustworthy dealer nothing to much trouble it is the second car we have bought from Tracey and Curtis would always recommend Archways way and above any dealer Thankyou for our Honda Jeff and Laura.
ANABELA JVery helpful, friendly and keen to ensure a positive service. Efficient.
Paul JI was looking for a Corsa for my sons first car, spotted this one at 4.20pm on Friday afternoon after talking on the phone to Tracy she said she would stay open for us to get down there. Lovely little car and they delivered it to us on the Saturday as I didn't want to tax it until my son passed his test. Will definitely recommend them to anybody.
JEFF CThis is the second car that we have bought from Archways and we have been extremely pleased with the service offered by the staff and in particular Tracey always polite and attentative nothing to much trouble,we will certainly return again in the future Thankyou Laura and Jeff.
JOANNA CLovely experience of buying a car. One of the next biggest expenses to your home. But Tracey put us at ease and reassures us any faults and she will look after us. The car we bought we collected 2 days after first test drive and just as nice to drive on the motorway as small roads. No faults as yet and I'm feeling reassured that there won't we. Kind friendly fast and efficient sale. Thankyou x
NIROJAN BA brilliant customer service. Really helpful people around. worth for the money what we spend. I have purchased two cars from same dealer been always happy.Recommendable :)
AMY DGreat experience here at Archway Cars. Very welcoming staff which are easy to get on with and friendly. They couldn't do enough for you at all. They sorted everything out for us sch as logbooks, tax etc.. Theres nothing they wouldn't do for you, they are so helpful and any worries or questions we had, we always felt at ease with everything. Went to look at our car on the Saturday and picked it up on the Monday! Very good with getting you your car as quickly as possible. So impressed. Couldn't fault this place at all and would recommend anyone to shop for their car here :)
EVELYN JTracey was lovely and helped me find the perfect car for my needs, no pressure and helpful friendly advice! Even came and collected my old car from home. We've been promised great after care and I definitely think it will be delivered
GORDON FFirst off can I say "thank you Tracy". What a wonderful lady. Saw the Audi A5 in the auto trader and fell in love with it instantly. Emailed Archway cars and within the hour Tracy called me. She took a small deposit and promised me the car was mine. 4 days later I done the 800mile round trip from Perth to Leicester and the deal was done. Tracy was most helpful doing all her and my paperwork. 100% customer satisfaction. . .
JOSEPH BGreat friendly staff, very help throughout the whole process. Happy to help with anything.
STEVEN EIt's the 2nd car we have had off Tracy and Curtis from archway cars and every time they provide you with every u expect and more. Great people great service and will bend over backwards to help if there is any problems at. Thanks again mr and mrs echlin
NATASHA LFrom the moment we arrived at archway cars the service was outstanding, they really listened to what we wanted and helped us to decide on what car would be best for us! The whole process of buying the car was stress free, would highly recommend this place for anyone looking to buy a car! Even got a cup of tea(which was lovely!)
ERROL MA welcoming and non-pushy proprietor with a helpful yet professional manner. Nothing was too much trouble. Would highly recommend Archway Leicester. October 26th 2017
CLAIRE WReally friendly, fast service.
SUKHJINDER SNice ðŸ‘ðŸ» dealers no doubts. We bought a Bmw from them, whatever we asked about the car they answer honestly. Really good staff.
NYOMI WFantastic car dealers to purchase a car from. The lady I spoke too was amazing and reassured me on everything I needed to know. She was a lovely person and from the moment I went to look at cars I couldn't fault on how helpful she was with everything! And I absolutely love my new corsa!
MO YEN LVery friendly welcome and helpful Would recommend other to buy car from them
MARK NNice honest and friendly people, good quality cat stock and excellent customer service. In fact it's some of the best customer service I have had in a long time. I would highly recommend Archway cars to anyone looking for their next used car. 5 stars
ELLIE-MAY MI have been searching for the perfect car for two weeks and needed one ASAP due to work commitments. The members of staff here were amazing in helping me find the perfect car at a fabulous price. I had great confidence in the garage as soon as I pulled up, everything was legitimate and great care was taken to ensure their cars were up to standard. After test driving the car, I was able to drive it away within the hour. It was even cleaned while I sorted through the paperwork and the tax was arranged ready for when I left. All of the cars come with a warranty for peace of mind which is a big relief. Thank-you to the wonderful members of staff, I am very happy with my new car and I would highly recommend Archway motors to anyone who will listen. I will definitely be looking to visit the garage again once I am due an upgrade.
JACK SWe acquired our sons first car (Corsa) from Archway Cars. The car was by far head and shoulders above everything else we had looked at. Very tidy, low mileage. Customer service was 10/10. Any defects were put right before delivery including a full alloy wheel refurbish. No pressure to buy and felt very comfortable browsing. I would have great confidence in recommending Archway Cars and will be looking to use them in the future.
PAUL Gvery helpful, well organised and very informative, we were made to feel welcome with a cup of tea, lots of patience and nothing was too much trouble, got us a price for work that needs doing and even offered to arrange it through them in the new year. excellent customer service and people skills
Katie AWe felt very comfortable looking around at this garage and we were given help at the points that we needed it. We are very happy with the car that we got and, whilst there have been no problems so far anyway, it was reassuring to have the 3 month warranty.
PAULA PI found Tracey to be very friendly, totally professional and helpful. She wasn't pushy like most car dealers. And also she was honest. Which is very rare amongst car sales!!
NEIL Bvery friendly staff that dont use pushy sales tactics, my car was as described and more very highly recommended
CELIA LOUISE CQuick and easy to purchase, car was delivered the next day. Would recommend!
LESLEY SExcellent customer service, car was delivered, taxed and ready to go. I'd definitely recommend Archway cars. If they have what I'm looking for next time round I'd have no hesitation in going back
JAMES SI found archway cars very straightforward to deal with. They were helpful and professional and were happy to accommodate my requests. I would happily buy a car from them again.
SARAH JWe received an excellent and personal service from Archway Cars. We would certainly recommend the Archway Cars to anyone wanting to purchase a car.
JONATHAN WI recently purchased a vehicle form Archway cars. They did exactly everything they said they would do and the vehicle was as it was advertised. Both Tracey and Curtis who I dealt with were honest and efficient. It made purchasing a 2nd hand vehicle very simple. I would recommend them to anyone looking in the future.
PAUL EDWARDGreat service and fair price for part exchange. The car has been just what I wanted, no pressure from sales lady
Matthew CThe cars all look very well finished and often with low miles. The staff were friendly and didn't push any hard sell but were very helpful and approachable. The buying of my Honda civic could not have gone smoother.
VICTORIA BFantastic, helpful service. Have recommended to friends.
DOMINIC LI waited several weeks and driven over £6k miles with my 2009 BMW 118d. I absolutely love it. The service at Archway Cars is one of the best I've seen: competent, straightforward and honest. Never as I client I felt like there was pressure or any kind of hogwash. When I buy a car again I would definitely start looking at what they have in stock. I would definitely recommend them. Thank you so much!
Daanyal AI was searching around for a BMW 330d M Sport Coupe when coincidently one afternoon I stopped at Archway Cars while I was driving in April 2018 as I saw a black gleaming e92 BMW from a distance. Unaware which model it was, I couldn't help but to pull over to have a look (glad I did). It turned out that it was the exact car I was shopping around for in the market with all the required specs! The car was ready to drive away the following day! I was chuffed from start to finish. Thank You Archway Cars. I will be back again in the future!
RICHARD KAs all other reviews. Curtis and Tracey are fantastic people to deal with. No sales pressure unlike many other car garages.Get left alone for as long as you need to look over the cars all of which are lovely looking cars. I chose archway firstly because they had the audi a7 which was what I was after but secondly because of all the positive reviews it has. My car was presented beautifully on day of collection and I didn't have to do anything. They even set up my direct debit for my online tax. 1st class service and definatley Archway cars for my next vehicle in a few years time. Again thankyou Curtis and Tracey
TIM RArchway Cars could not have been more helpful. The car we bought was exactly as described and we will use them again - recommended
MANSOOR Di think archway car is the best place to buy car Cz very honest and very very helpful and good price ¿¿
DARREN DTracey was really helpful and made sure I had time to look at all the cars available. There is a good choice on offer. The car was immaculate when I collected it and the whole process was very quick and efficient. I would recommend to others.
SAMUEL Hfantastic customer service, the car is beautiful along with all of their stock. made the sale really effortless and simple. couldn't recommend more 10/10
GILLIAN HReally helpful and definitely worth the trip from Huddersfield. Discussed the car and part X on the phone before hand. No issues on the day. Great service. Would buy from them again
JULIE JLove my new car always buy my cars from them top place 10 out of 10
ED NAbsolutely fantastic service from Archway. Always felt comfortable dealing with them and they couldn't do more to help. Friendly, helpful and did everything to make sure the car was in excellent condition.
SIMON WI've just bought a car from Archway cars, really nice people to deal with who made the whole process simple and easy. Really pleased with the car I bought. I would recommend this garage.
LUKE HBest place I have ever brought my cars from, have been buying cars here for past 5 years and most my family and friends have. Best place in Leicester
RICHARD TI bought an Audi A4 from Archway and collected it today. I found the whole experience of buying a car from this company quite stress free. Tracey was very helpful and gave me a very competitive price for my trade in.I came away with the opinion that are honest and fair. (Something quite rare these days) Thanks a lot Tracey and Archway Rick Taylor
DAVID KStraightforward and honest service. A deal sorted within an hour from driving there ready to buy and leaving with a spanky much newer car. Could not have been more affable. I even sang in the Portaloo.
JITESH CGreat service by a great team. We purchased a ford focus Titanium in white. Really happy with it. Thanks again!
TIFFANY FGot my car ready for the next day! Would definitely recommend :)
ANDREW CI recently bought a new car through archway cars, and only have positive feedback to give. Throughout the process everything was made as straightforward and hassle free as possible - extremely friendly and knowledgeable. The vehicle has been faultless - the dealer had sourced an extremely high quality example, and it shows in the condition and way it drives. 5 star experience.
ANGEE JWhat can I say?! Amazing service! Tracy was fantastic such a friendly and personable service! Extremely impressed! When I picked the car up I got an added surprise of half a tank of fuel! Thankyou very much! Just so you know Tracy I did have a glass of wine to celebrate! X
KRZYSZTOF ZWe have been spoiled with the coffee, had as much time as we wanted to look at the car, every question has been answered. Would recommend
CAROLINE BVery warm welcome from Curtis and Tracy without being pushy. Car picked up and was spotless.Happy to recommend.
THOMAS CNice friendly service with a lovely big smile
VICTORIA JGave some good advice about finance and which car was right for me.
Lauren CFantastic service, great communication from start to finish and very accommodating! I love my new car and wouldn't hesitate to recommend Archway Cars to my friends and family - thank you!
DILLON PThis is a great place to buy a car from very welcoming when first when to see a corsa and they also recommended others corsa's too which I had never seen before and I that's when I saw one that what brilliant. Staff are very polite and helpful and are willing to add extras in there which is also a plus,would recommend this place to any first time buyers.
MICHAEL MBrought a BMW from this garage three weeks ago, excellent service. Had the car checked independently after purchase and it is was as good as he said it was - very impressed.
JESSICA TCannot even begin to tell say how happy we are with our new purchase. We've have numerous cars from Archway Cars&they have all been reliable&fab running wise. Tracey&Curtis ALWAYS have a helping helping hand to offer whether its for a used car,valet or body work. Thanks again guys.
GEORGIA CTracey was a fantastic to lady she was everything you could think of shy was helpful she is a happy lady she is the type of person to do business with she is just a great Pearson I don't know how to discribe Her. It is just one of her. She was just fantastic.
MOHAMMED AVery friendly and honest people to deal with,sorted everything out and helped with finance package.Got my BMW at a very good price
EMMA SExcellent service, highly recommended, love my new car!
BRANDON LAmazing, friendly customer service, very welcoming and puts 100percent into committing their time to you the buyer. A wide variety of cars for really good prices!
JASON EVery happy with the car and my experience. I felt I was thoroughly shown the car but without any sales pressure. I ended up driving 300 miles on my first day in the car and still couldn't have been happier.
WILLOW BSuper easy and fast, lovely staff there and you don't feel pressured to make any decisions there and then. I put a deposit down on the Friday and went and picked it up ready to go and paid the rest on the following Tuesday Would definitely recommend to anyone, loved them and my new car.
NEIL HThanks to Tracey and Curtis at Archway cars we found the exact car we were looking for. A real genuine and friendly couple who go that extra mile to deliver great customer service. Definitely recommend you pay them a visit.
KEVIN SArchway cars make it a truly enjoyable experience buying a car they are not pushy let you take your time but are there to answer all your questions I would recommend them to anyone and will definitely be buying from them again
RICHARD WA good range of vehicles in excellent condition for sale. All staff very friendly and knowledgeable. Would highly recommend.
HOLLY MExcellent service, really friendly and helpful. Vehicle was kept in great condition. They were thorough with the details so the process was easy and simple
ZILFI CExcellent service. Very friendly nice lady.
GRAHAM DExcellent service and honest people spent £20000 and felt totally safe doing so amazing car great service
JACOB CI had a great experience when using archway cars service, i was wanting to buy my first car and saw a few i liked on their website, upon arival a blonde lady helped out alot giving me information on the cars i was looking at and helping me decide on what car would be better for me as a first car, after picking a car i wanted to test drive, tracy quickly got the keys and took me out in the car, on...
INDERPAL RArchway Cars, they are small, local and brilliant, Im on my second moter from them. Very good cars. First was a Peogeat 2016 Quick Silver back in 2009 and was brillaint service, took me for a test drive and everything. Most recently I bought a BMW M sport, excellent price, immacualte condition, they do a great job in getting cars ready to be sold, repair work and vallets. Would highly recocmmend, very good service overall, high recommend.
SHANTEL TVery welcoming and great communication and helpful.. the car was in perfect order washed cleaned and everything that was advertised. Definitely recommend this dealer
GRAHAM JTracey (and Curtis) were helpful, friendly and professional without being too pushy. They did exactly what they promised to do and the whole experience was stress free and uncomplicated. We are delighted with the vehicle and would recommend Archway Cars to anyone who is looking for a quality used car at very reasonable price. Well done!
BILLY RVery friendly and informative the car was as described and overall very pleased
PAUL SWell impressed with the service.even more impressed with the car I bought.great selection of low mileage smart cars.well worth a visit
SWETA LI just bought a BMW 118 M sports from Archway Cars and can honestly say the service from Curtis and Tracey was just amazing - total breath of fresh air. No pushy sales pitches, just plain honest business. Both were very helpful, knowledgable and friendly - made me feel like a valued customer during the sales process and service after purchase. Totally recommend this car dealer.
HAYLEY SLove love love my new car from archway cars!! Service was fantastic so quick to get back in touch with me and so friendly!! Would Defo look at cars here again in the future !
KELLY NAbsolutely amazing, friendly, accommodating and helpful staff. I've never had it so easy buying a car. After seeing the car on the Autotrader website, I phoned up and all my questions were answered in a friendly professional manner. Decided to go and look at the car, a 6 hour round trip! I just got a good feeling and wasn't disappointed. Arranged to view on a Sunday morning (opened the garage especially). The car was very well presented and exactly as described in the ad, took it for a test drive, agreed to buy it, paperwork all completed, all within an hour and drove the car home with no issues whatsoever. Extremely happy with my experience and the car. Thank you so much.
ANDREW NExcellent service, very friendly and helpful, there was no pressure, was left to make up my own mind and to look throughout the car. Very helpful sorting out tax and insurance. Can't fault them in anyway, would definitely do buisness with them again.
RYAN SBought a VW Golf back in May. After owning the car for awhile and used it for some miles I am happy with my purchase. The guy working there did not try to sell any old rubbish and gives you then information as nice clear facts (+a good laugh and cuppa). I've had no issues with my new car and offered a reasonable price for my old car. Would recommend and use again.
CHLOE SI felt really looked after and considered, the lady was a star in helping me find my second car that fit all my expectations and of course appropriate for my budget! She deliverered amazing customer service and I would recommend her. It was a nice feeling to know she was just as excited as I was to get a new car and it felt honest. Her knowledge and warm welcome made me feel at ease and I absolutely love my car!!
NEIL HEfficient, helpful and friendly team at archway cars.
BEN JVery welcoming and couldn't do enough for us. Would definitely use again
LOUIS BVery friendly and honest service. You can tell they put a lot of care into their vehicles which is why they don't need to sell them to you.
STEVE EI found Tracey and Curtis to be 100% friendly and professional in my dealings with them and I would recommend Archway Cars to anybody looking for a quality car at a great price.
SIMON WSeen the car Thursday had a chat with Tracy , very informative, went back on Sunday had a test drive within half an hour put a deposit on the car , can honestly say Curtis was very helpful no pressure , no pushy salesmanship, Monday Tracey sorted the fianance out , drove the car out the next day , absolute pleasure doing business with Archway cars , big thank you to them . Throughly recommend, can't fault them .
JENNY KExcellent service really friendly, informative and genuine, they simply put the customers requirements first and give you all information you need to make choices freely and confidently. A fantastic range of well looked after cars. Excellent preparation of the vehicle and after care. Really pleased with the car! Would highly recommend!
CHRISTOPHER CArchway cars is a lovely place and the sales people were amazing, they didn't push you and they were friendly, they were very informed about the car and told you everything about it, they had cleaned the car fantastically well, and the test drive was brill, they gave us time to have a go and get a feel of the car, It was totally worth the 40 mile trip to see them and the car, I'd recommend everyone should go there, couldn't of wished for a better service, many many thanks
NICOLA MMy experience was entirely positive. I found everyone I dealt with both warm and professional. The whole experience was quick and unproblematic and I would absolutely recommend them.
Andrea DGreat service, went in feeling that all traders were the same, women on her own, but I was surprised how much they understood my needs, excellent communication and not pushy, will recommend this garage to family and Friends
ADAM OI had been looking for a while for my next car, went here and the Astra I saw I wanted it straight the way, was approached by Tracey who was very friendly and helped me out with everything and didn't push me for a decision, I am very happy with the service I received it was flawless!
MICHAEL HI went in looking for a new car, they laid out all the details and walked me through the process. Very friendly and very fast.
YASMIN Kexcellent place to buy car from so helpful and no pushy sales never once did i feel like i was being pushed in to buying a car Tracey was such great person talk to me as a normal person was amazing experience thank you
JENNY PRight from the start they were helpful and informative, lovely experience..no pressure to buy...fantastic place !
JOHNATHAN EVery helpful and knowledgeable. Purchased my car today, and they delivered it to my door within 3 hrs!, and I live 17 miles away. Fair pricing, well presented vehicles and very informative. There is no hard sell of warranties or insurances, in fact the opposite, they are that sure of the quality of their Cars. Their vehicles come with a free 3 Month/3000 mile Warranty and encourage you to contact them about any concerns, no matter how small. All in all a very positive buying experience. Highly Recommended.
SACHNA SMany thanks to Archway Cars, for a truly first class service. Their knowledge, professionalism, patience and expertise was extremely impressive. I would highly recommend them. They were very friendly and accommodating. They did everything they could and answered all my questions to ensure I had all the relevant information to make an informed decision about purchasing my new car. They went the extra mile with the customer service. They made sure everything was in order and that I was fully comfortable with my new car and its tech. So I can drive off with confidence. Thank you so much for a great service. I will be recommending you to my family and friends.
DEBORAH PReally friendly not pushy and very knowledgable about the cars they are selling both Curtis and Tracy know what they are doing thoroughly recommend them
MARTIN HGreat service very happy to help and good with young kids. Well worth the trip from Swindon. Would use again and happy to recommend
JULIE RIm Really the happy with my car and the excellent service I recieved. I would definitely recommend Archway Cars.
SOPHIE KA lovely car in excellent condition; just as described and with 3 months warranty. Staff are however very reluctant to offer any discounts (or enough petrol to get you home!) so do not expect one - disappointing when their cars are very expensive (compared to elsewhere).
Lauren FThey made me feel welcomed and I was able to ask different questions about the finance and the car itself. Made me feel really comfortable and was good at helping me make the right choice' Myself and the rest of my family has purchased from there and we love the cars we have, I will definitely be going back to them soon!
DAWN WI bought a nice little runaround for my wife, didn't have fortunes to spend and needed something safe and reliable for her as she is heavily pregnant. The owner greeted us with s huge smile and my wife instantly liked and trusted her. She showed us a few options but certainly was open and honest about our budget and our possibilities. The other partner deals with the body shop, he certainly knows his stuff and went through all the mechanics and assured us we had a little reliable gem. All in all a stress free (the Misses is stressed enough) experience...... I certainly recommend Archway Cars for service and value and peace of mind. Thanks Guys
DARREN CVery friendly and helpful.. Sorted out the forms and v5s with in afew days.
JODIE TReally impressed with Archway Cars. No pushy sales, just a genuine business woman who knows her trade well. Very happy with the car purchase and would use again.
DANIELLA LHelpful, no pressure selling and good prices. Tracey was very accommodating and a lovely lady. We would definitely recommend to others and come back in the future
LEIGH OHad a fantastic experience when buying my 1series from Archway Cars. Tracey made me and my children feel extremely welcome and tended to all my requirements. Can't thank her enough. I would recommend them to anyone!!
JACK DFantastic service. Tracy was very patient in waiting to get the finance sorted and the car was just fantastic. Can't failt anything car is perfect with such helpful and fantastic staff. Will definitely recommend and return. Thank you!
PETER DWould recommend, Tracey met up with us late as we could not make it in the day. She was a pleasure to deal with and made us feel very comfortable with our purchase. Thank you Tracey. Pete from M. Harborough.
ESME NExcellent service nothing is to much trouble for these guys would definitely do business with then again.
PATRICK DHi , can I just say what a pleasurable experience it has been for me today dealing with Tracey and team at Archway Cars in Leicester.Very Honest people and an Excelent company to deal with , thank you again for my lovely Q5, Love it...... would deal with them again and will be telling everyone I know about them .....
ESME NI went to test drive my first car with my parents and the staff were very helpful and friendly, they gave us as much time as we needed to look at the car. We then put a deposit down that day and agreed we could have it the following week as they were getting a dent removed from the vehicle (with no added cost). Very happy with how efficient the payment and picking up of the car went and Tracey was lovely helping me through all the ins and outs of buying my first car.
ALISTAIR KWhat a great car it was a easy transaction from start to Finnish Curtis was extremely helpful with out any pressure at all . I no where in going to get my next car thanks Curtis see you soon
SHARON RCurtis and Tracey are fantastic! They were really kind and patient and above all else professional. My new Nissan Micra was spotlessly clean, from wheel trim to wing mirror, inside and out. Really was nice to feel it was my car even though it was pre-loved! Tracey took me through all the paperwork, sorted out getting the request sent for the tax I paid on my old car, helped me tax my new car. She explained everything really well - making sure I understood everything. Perfect. Curtis took me out on the test drive and was very kind as I was very nervous about driving the car myself. They were both very kind - like old friends. Curtis also took the time to put my parking permit from my old car into my new one - a little thing but just brilliant. I absolutely love my new car but when I have a bit more cash I'll be going back to see them to "upgrade" - Put simply - Don't bother going anywhere else!
JASON JFirst class service nice people done exactly what said on the tin ?
SANDRA PAfter a nasty experience with an accident, I found a car at Archway Cars which was an ideal replacement. Tracey at Archway made the purchase so easy and everything went smoothly. The car was ready and valeted when we collected it. A pleasure doing business with professional people. Thank you Tracey. Sandra.
JANET DIf everyone's experience of buying a car was as good as mine...everyone would be very happy. I was a bit worried as I'd never bought a car on my own before but the owner was lovely and put me at ease right from the moment I met her. The car I bought had been handpicked...like they all are at Archway Cars...and it is a beautiful little Fiesta. I am going to recommend them to anyone who might need a car in future. Thank you. It was a pleasure doing business with you X
LEKEISHA GI had been searching for a car for many months and after arriving at Archway cars I knew I would buy my car from this place. Tracey approached myself and put me at immediate ease. She showed me all the vehicles within my price range and provided me honest support when I was choosing my vehicle. I left Archway cars with a new car and a positive experience and I will definitely recommend Archway cars to others.
ANDREW PReally happy with great service and knowledge from Archway Cars. Helpful and detailed. Made buying my new car breeze and done all on the same day! Highly recommended will definitely use again - but hopefully not for a few years when I need another!!!
DERMOT MAn absolutely wonderful experience!! It was my first time travelling over seas to purchase a car and Tracey made it all the more memorable. So professional in their approach and efficient in collecting and carrying out the necessary documentation. I couldn't recommend this company any higher!! Tracey picked me up off the airport and brought me back to Archway Motors where I inspected the car thoroughly. The car looked amazing inside and out and drove like a dream. Thank you to all involved and I'll be sure to recommend you to anybody looking to buy over here in West Cork. Many Thanks again Dermot!!
CORIN DReally good service with these guys. Approachable and easy to deal with. Delivered the car early this morning which was a massive bonus!
SARAH AArchway cars the best place to buy your car from ,this is the second car we have had and even a family member from Spain had a car from here too.Tracey is the most helpful, friendly, welcoming person you could ever meet to help you choose a car from.Not only do they sell car they can sort anything ie.MOT,body work ,services, valeting and even repairs on alloys when your husband scuffs them when leaving the car lot.... :-).......so Archway cars is amazing you can't go wrong in chosing them for all your car needs.......
JO AAs always an amazing service from Archway cars. I'm now a proud owner of an Evoke, love it and thank you for making it such a painless process. The car looked amazing when I picked it up and what a fantastic spec. You guys always go the extra mile...... Thanks
LIAM HNo nonsense experience where I purchased a beautiful car after a long day searching. Tracy Waited open with her staff for me to call and it was definitely worth my while!! Top class and will recommend to others
Suk GI would highly recommended buying a car from this dealer. I had been looking for a Nissan Duke for some time but could not make up my mind, the Car I found here ticked all the boxes and salesmanship from Tracey was second to none! An absolute professional who made what was becoming a seemingly stressful process run really smoothly. Curtis was also very helpful and could see we had our hands full with two kids he went out of his way in assisting with transferring all our luggage/bits from old car to new. It really did feel like buying a car from friends. They were selling cars like hot cakes...and the quality of their stock and their professionalism I can see why! I am a certainly a very happy customer.
LEE AI have just purchased an Audi A5 car from Archway Cars and I was extremely impressed with their impeccable customer service!!!!! Sam and Curtis were very helpful and could not do enough for us I would highly recommend this garage to anyone wishing to purchase a car!!! 10 out of 10 EXCELLENT!!!?????
KARL BSimply the friendliest, nicest team of people I have ever purchased a car from. All their cars are very well presented and I would certainly return in the future, providing this one proves as good as it seems :o) Thank you and all the best.
MARTIN AAbsolutely outstanding service and fantastic value. I would recommend without hesitation for a quality used car.
KIRK SGreat service and very helpful would highly recommend
STEPHANIE HIve just bought a car from Archway Cars and they were brilliant,i needed to have a car on the road asap and they did everything for me at a stressful time. Helpful advice and being my second visit i found them as efficient as my first visit last year when my other car needed attention. So pleased to find a friendly reliable service as a female driver its great to walk into a friendly place. Definitely recommend,you walk in as a customer and leave as friends. Thank you Archway Cars you were brilliant and i love my car,thanks Tracey and Curtis for all your help today. Xx
Emma KBought my sons first car here yesterday. Very friendly and efficient service. They made the whole experience very easy and kept us informed at all times.
SUKHRAJ SExcellent customer service I was able to test drive the car without pre-booking and the car was ready quickly.
LAKHWINDER DA totally different experience in purchasing a vehicle. There was no pressure selling at all. Archway even collected my old vehicle for diagnostic, as it was not working properly. If they have a vehicle you are looking for, you will not be disappointed with the service and after care. Top team. A genuine pleasure to deal with.
Akmeemana WExcellent customer service. Car was ready when we arrived in Leicester.
JASPREET UGreat service and the staff are really friendly.
ABDUL MVery friendly staff and informative about the cars we were interested in. Vehicle was as advertised and all the paperwork was provided. Only reason it's not 5 stars is no discount offered on the advertised value. everyone likes a discount.
BROOKE PI went here due to hearing from friends how good they were (I am from Nottingham but it was well worth the travel). I went with a budget and saw a car I liked straight away. Easily reserved and they even cleaned, polished and MOT the car. As a female I sometimes feel overwhelmed going into places like this but I felt really comfortable and was explained everything clearly from them. They even gave me advice on what to do with my old car. Drove it away today really pleased!
ROSEMARY RThis was my first experience of buying a car. Tracey and Curtis from Archway Cars were excellent in their service, support and advice. They were caring and answered all my questions. I was made to feel comfortable. I felt valued and am thoroughly happy with my new car. They were so helpful and sorted out everything, so that I could leave with my new car. Thank you so much. I would recommend them to anyone.
GARFIELD PWow what great customer service from Tracey and Curtis!! My daughters 1st car and the car was presented like brand new and made the process so easy with regards to advise on tax insurance etc. Also made the effort to put a pretty bow around it which was a nice touch. Thank you to you guys and the Archway Motors team. Garfield and Brooke
ANDREW RReally good, friendly people who are very helpful and very understanding and they go out of their way to make finding a car hassle free. Would recommend to anyone very good service and prices very fair indeed. One very satisfied customer here, Thankyou!
ROB WFantastic experience from start to finish. Big thank you to Tracey, you were right, its an absolutely beautiful car!
CHRISTIAN JSeller was fantastic, got exactly what was advertised
KEITH WBrilliant. Polite & efficient all the way. Very friendly staff too. A pleasure doing business with Archway Cars Leicester.
ALEX KI had a brilliant car experience with Archway Cars, Tracey was amazing and helpful from the beginning to end. She was so positive and made this the easiest and smoothest experience ever. She really care about her cars and has a fantastic range and selection of vehicles. I would definitely recommend her to all my mates for future purchases. Alex
HARRY NDealt with very professionally and was sorted with my new car quick and easy!
DYLAN BFriendly helpful staff, would highly recommend buying from this dealer.
MARGERY AWhat a pleasant experience, a genuine lady, no rush, no pressure, we both found just what we wanted.
ANTHONY SArchway car I found were, professional and courteous. Good communications, First class service AAA
LIBBY DVery friendly and helpful! top quality cars presented well and would recommend the place to anyone
NAEEMExcellent and professional service, definitely recommend using this dealer.
NEIL BI Just purchased an Audi TT black edition and this was a very pleasant experience with and no pushy salesman, Tracey made us feel really welcome and I would recommend anyone to visit this garage when looking for a new car. 10/10
IBRAHIMA GFantastic customer service. Good cars
LINDA WGreat customer service!! Car was as described!! Staff were very helpful!! Would definately use again!! Would highly recommend!!
PAUL BVery nice professional and a real pleasure to deal with. Avoid the car supermarkets and deal with a trustworthy independent is my advice.
SUE DExcellent. Very efficient and a pleasure to deal with
MUHAMMAD SService was great and fast had no problems to buy a car and delivery was on time many thanks
SARAH AExcellent independent dealer, Curtis was really friendly & helpful. Didn't at all feel pressured into buying which was very important as I was a woman buying on my own. The car was exactly what I was looking for & got a great part ex price. I absolutely love my new car & would recommend Archway cars to anyone.
PETER Hvery professional, have nor brought 3 cars from Archway cars always an excellent service.
JOHN Eexcellent service from all at archway cars , dont hesitate in using them for your next vehicle, it was a good professional expereince...john
GARETH Kvery professional, have nor brought 3 cars from Archway cars always an excellent service.
JAMES DGreat service, got the car I wanted with no fuss or hassle. Also the advice given to me about what to do with my current motor was invaluable so thank you very much.
SIMON AThe best car buying experience I have ever had, Tracey in wonderful, helpful, bubbly and know what's she's taking about. No pressure selling and out of hours support as we live over an hour away nothing was to much trouble. Would recommend to anyone buying a car truly over the moon thank you.
ADAM JI bought a car from Curtis a couple of weeks ago and had no issues with the deal, service or car. I was initially attracted to the garage as I thought the car was well priced and had previously read positive reviews which gave me confidence and comfort to buy over the phone. They were very helpful and made the transaction very easy and arranged quick delivery. Would be happy to do business with them again.
DEAN EExcellent friendly prompt and efficient service. Viewed the car on a Saturday morning- Curtis was most helpful and friendly - getting the car ready straight away as we hadn't booked a Test Drive - we had turned up "on spec". The Car had a slight pull to the left. Curtis promised to have it tracked first thing on Monday morning and have a Test Report Ready which he duly did. We called to collect the car on Monday afternoon - a quick drive and the available Report revealed the car tracking had been done. The car had been valeted and was all ready for collection. The lady who dealt with the particulars was extremely professional and sorted payment, Vehicle registration docs etc quickly and efficiently.... Excellent professional and prompt service all round - extremely pleased......
ADAM BWe met Curtis last Saturday and he was very helpful helping us pick a new car. Curtis gave grrat advise and was very honest and reliable. He helped us choose a fantastic car. We spoke to Tracey during we week and discussed finance options and she was very helpful. Collected the car today and it was in sparkling condition complete with a brand new MOT. Great service, would recommend to everyone!
SUSAN EThe lady I dealt with was extremely polite and helpful nothing was too much trouble, the car I purchased was due it's 1st MOT and service and she arranged this and kept me up to date as to the earliest collection date. Buying from Archway Cars was worth the long trip to Leicester and I would go back to Archway Cars when it's time to change the car I have just bought BMW X5
STEWART GVery well treated very helpfull and not pushey and got a nice clean car
IAN SBrilliant service. Car was ready for me to take out and in immaculate condition. Tracey was great and knew the car inside and out. Great place to spend your cash.
JANE SI was extremely impressed with the service and professionalism I received ...and I came away with a fantastic car , that I'm really pleased with.
DIVINE AVery reliable and friendly. They reserved the car for me without a deposit .
SCOTT PVery nice guy sorted me out and love the car
SIMON FGood service all round sorted everything to high standard
LULIAN DVery satisfied about their services,about the way that the talking and they really help me. I strongly recommend
NICHOLA PProfessional but friendly. Flexible and honest. As a woman I have never felt so comfortable and reassured when buying a car. Would highly recommend. Tracey is amazing - i'll be buying all of my cars from here now. Thank you so much for my fab little motor - i love her
ANDREW NVery helpful and quick process in purchasing the car! Would highly recommend
NA SIM AProfessional service, good dealers, quality vehicles.
KATE LThe whole process of buying from Archway was pain free. The cars were immaculate, the owners friendly and knowledgeable. No hard sell, sensible negotiations, and a straightforward buying procedure. Would definitely return next time we change the car and would highly recommend them to others.
REBECCA SLovely friendly lady sold us a car today. Would definitely go back there in the future.
KELLY FWhat a lovely experience buying a car from Tracey. Great service when buying the car and nothing was too much trouble. The car has in really good condition and priced correctly for its age and condition. We couldnt fault it. I love the car and would definitely recommend Archway Cars. The locking wheel nuts were missing from the car but before we have even noticed they were sent to us via recorded delivery. Thank you
TRACEY EI looked at several Citroen C1s before I found the right one at Archway Cars. It was a pleasurable experience after looking at so many that weren't right. The car is just perfect for my daughter. It's been so well looked after and I am confident we've made the right choice. I will definitely be returning to Archway Cars when my son needs his first car.
Josie STravelled from Essex to Leicester to get my 1st car from archway cars and they were so welcoming, gave us a lift from the train station. Made sure we were 100% happy. Sorted all the paperwork and even gave us the facilities to tax the car. I'm so In love with my VW Beetle !!!
ALAN Lvery good fantastic company
SPENCER C5 stars really friendly and nice people excellent customer service..would highly recommend.
Trevor BI saw a car that I liked on the forecourt, the owners were extremely helpful and Friendly, the car is immaculate and a bargin price, thank you very much for making the transaction as smooth as possible, they even had the car dropped off to me as I'd been taken Ill on the day I was due to collect it, I can't recommend Archway cars enough.
Simon C1ST CLASS DEALERSHIP WITH 1ST CLASS CARS COULDN'T BE HAPPIER WITH MY NEW CAR BRILLIANT SERVICE FROM ARCHWAY CARS HIGHLY RECOMMENDED
JULIET SWe have taken ownership of our new car this evening. The sales office at our initial visit were extremely helpful and friendly but also leaving us to look around the car at our leisure without any pushy sales persons looking over our shoulder. The final sale transaction was completed quickly and smoothly and the vehicle had been cleaned and valeted. Tracey was most helpful, friendly and polite.
JAMES FI would 100% recommend Archway Cars to anyone. All in all I must of called in 3/4 times whilst buying my car and each time the service was superb. The staff are polite, extremely helpful and considerate and most of all lovely people. They listen to your needs and try and help you as much as possible. They made buying a car a painless, easy and enjoyable experience. They give you time to browse round the cars and try and help and advise you the best way they can. I will certainly be using them again in the future. To summarise Archway Cars, outstanding customer service, great range of cars and prices, extremely helpful, lovely staff, an enjoyable experience, 100% recommend you call by and see them when looking to buy a car.
KEITH LFirst class. Tracey was so kind, helpful and professional....top lady.
NIGEL BFrom the first point of contact until I picked up my Honda they were superb nothing was too much bother I highly recommend you pay them a visit you will not be disappointed
SOFIAN FGreat experience, honest sales team, couldn't have asked for anything better, the team went into minute detail when it came to finding the right car for me, took on all the leg work and took all the stress out of buying a car especially as a complete layman when it comes to cars. It was immaculate and running smoothly when I picked it up. The after sales service when I had questions was second to none. I would definitely recommend Archway Cars to friends, family and strangers alike.
Mike SMOST HELPFUL AND KNOWLEDGEABLE . NOT HAVE HAD A FORD IN MANY YEARS I WAS SURPRISED AT THE DETAIL WHICH WAS POINTED OUT TO ME. CAR PURCHASED WAS EXTREMELY CLEAN AND TIDY. A GOOD PART EXCHANGE WAS OFFERED AND TAKEN . PLEASED ALL ROUND
JADE KEasy, helpful, friendly, straight forward, great service, very personal, easy to get hold of, any questions answered very quickly!
DARREN CGreat service and knowledge. Good selection of cars that are well maintained. Staff always willing to answer questions and take you for a test drive. Will definitely use them Archway cars in the future.
KEVIN BBrilliant purchase , honest reliable company. People queuing to purchase their cars. Very professional establishment.
KELLY SBrilliant customer service and lovely people to buy a car from. Would definitely be going back!
AMOS MMore than we ever expected. Completely professional, personal and perfect. Tracey is fantastic! She went way above what anyone can expect when buying a car. She showed tremendous care for us. We are thrilled that we chose archway to purchase our first car in the UK. Not to mention.....the car is fantastic too! Thanks again Tracey!!!
PAUL SThe staff were very accommodatING. I felt very relaxed with no pressure to buy . It made it easy for me . My wife loves her new car. Happy wife happy life.
CAROL CFantastic customer service, from the moment I stepped into archway cars , to driving away with my Qashqai , nothing was too much trouble. No forced selling, just great prices and excellent service. I would 100% recommend.
KATY WI bought my first car from here a month ago, and I'm very happy with it. The owner made the whole process very easy, from arranging the viewing and test drive, to spotting a minor problem with a seat latch and offering to fix it before I'd even noticed it. The car was in pristine clean condition and had all the paperwork to hand. There was no pushy selling, even though I left without buying the car there and then. The process of putting down a deposit, buying and collecting the car was all great, and the seat latch had been fixed as promised. Car has run great for the past month, and I'm so happy with it, thank you!
NATALIE MCouldn't of picked a better car company to have dealt with. Very friendly and helpful service! Always keeping In contact excellent communication. Would highly recommend Archway cars I am a very satisfied customer. Thank you
JOHN DThis is my 2nd car from Archway after seeing a Passat estate that was more suitable to my family needs, I did not hesitate and went straight down. The lady business partner and the staff that work at Archway are like family and extremely accommodating. I was really looked after from start to end. I got a fantastic part-ex price, a full service and full valet. I am extremely pleased with my purchase. I will without hesitation recommend Archway to all my family, friends and colleagues. They have really looked after me.All my future family cars will be all from Archway Cars.
DAANYAAL AHappened to stop by on my way home one Sunday and I'm so glad I did. I found the BMW 330d I was looking for. From the moment I stepped into the office, i knew I was at the right place. Excellent communication and customer service from Tracey. Highly recommend ðŸ‘ŒðŸ»
NEIL FVery well looked after by Tracey. Service provided was friendly, helpful and accommodating and importantly for me, not pushy at all. It was a hassle free purchase and so far I am very happy with all aspects. Many thanks.
OLIVER NExcellent in every way. They put the main dealers to shame with their knowledge and attention to detail. Top service all round. . Cannot fault these guys at all from start to finish, a great local car dealer to be trusted.
LUKE PAbsolutely over the moon with the car and the service I've received from Archway. From start to finish a very smooth transaction. Helped me gain the finance I needed which was a great help. Had a few teething problems with the car that Archway amended without question, I feel they went beyond expectations with making sure I was happy with the car. Will never buy from any another trader again. Archway has my business for life! Highly recommended! 5*!!
SHARON WFriendly and efficient staff that assisted in my ease of purchasing a vehicle
TONY GCouldn't be any happier with the service I received from Archway Cars when I bought my new car. Would directly buy from them again and would recommend them to my friends and family also.
DIANE WExcellent service and attention to detail. Lovely couple who make great tea! Car was in pristine condition on collection and drives like a dream. Would not hesitate to go back and buy another car in the future. Many thanks for all your help and support throughout the process.
PHILIP SFirst class service An amazing car buying experience. Traceywas most helpful and knowledgeable and made the whole car buying experience most enjoyable. Wouldn't hesitate in buying from Archway Cars again and would highly recommend them to friends and family.
PHILIP JVery friendly and helpful staff, no pressure to buy. realistic part-exchange values, completion of the paperwork sorted most efficiently. Happy to recommend this company.
ANDREIA THad great service, allowed me enough time to ensure the car was right for me, let me go on a couple of test drives and also gave the car another thorough check before letting it go, I would definitely recommend buying a car from Archway cars top notch service
DANNY MAfter searching for a presentable and economic vehicle, I found a pristine budget diesel car at Archway Cars via Autotrader. Upon viewing, the car was in perfect condition for the year and exactly as described. The test drive proved the same and staff were helpful, friendly and courteous. They also helped me when my insurance company's website had failed and sourced me cheap temporary cover to get home. Looking at the other vehicles on the forecourt, Archway Cars clearly only deal in quality used cars and I would highly recommend. Fantastic car, excellent honest buying experience and lovely people who really understand the meaning of quality service. Thank you.
MANDY SSuperb service from start to finish and it was a pleasure to deal with such lovely people. I would not hesitate to recommend Archway Cars to friends and family 5/5 rating from me!
MICHAEL WAfter finding a car on auto trader I went to look at it at short notice. Archway Cars were more than accomodating despite the short notice to view the car. I was left to look around the car and ask any questions that were answered with great professionalism. At no time did I feel pressured in to buying and after viewing I decided this was the car for me. The process of buying the car was seamless and I was helped in taxing the car , provided the service history and able to take the car away there and then with no issues. I'd highly recommend Archway Cars to anyone. Having damaged the clutch during driving they were more than helpful at getting the issue repaired and returned the car in a short time frame.
MR M NI am sure i am not alone when feeling a little apprehensive about buying a new car and having to deal with part exchanging my current vehicle. On arriving at Archway cars my mind was put at ease by the curious welcome we received and the professional manner in which our purchase was processed and the ease of part exchanging. I will certainly look at this dealer when it comes to my next purchase well worth the 100 mile round trip. Many thanks
MANUEL COwner was very helpful and the car is in good condition as advertised. Gave me a fair deal on my part exchange. Very accommodating and always wears a smile! Would really recommend for anyone looking for their new second hand car! Worth the 70 miles trip to see and eventually purchase our car.
PETER OExcellent customer service.. Very polite and helpful sales assistant. Great vehicles in perfect condition..
VANESSA MExcellent service and very friendly helpful staff.
DANIEL ERecently purchased an Audi A3 from here, after spending a lot of time and money trying to find the right car for me and unfortunately being let down a number of times.... I finally came across ARCHWAY CARS .... first impressions was that the description of my car stood out from the rest that I had been and viewed in the past and the price seemed too good to be true!! I rang the number given on the site where I spoke to Tracey and was assured this car would be "THE ONE" When I first arrived at the garage I noticed all cars for sale was in outstanding condition no matter what age and I instantly knew that archway cars was the real deal!! I couldn't wait to purchase my new car from these guys....there care and kindness is 100% on point and nothing is ever too much for them!! Next time I want to purchase a new car either for me or a family member ARCHWAY CARS will definitely be the first place that I view
SYLVIA BWould highly recommend buying a car from here again. Great customer service with polite,friendly and knowledgeable staff. selling great quality cars. could not fault them. A very satisfied customer.
REIANN HVery friendly and efficient. I have just purchased my 3rd car with Archway cars I would definitely recommend to anyone
HEATHER JVery polite, helpful and patient people to work with. We were pleased with the service.
MARTIN NI would just like to say a huge thank you to the team at Archway Cars who we have just purchased an A5 convertible from. The car was superbly presented in every way, the staff are very professional, honest and helpful. they have even helped us to transfer our private plates from our old car to the new one - 1st class service - thank you.. Martin & Nicki Needham.
DARRYL WExcellent customer service.
MAYOORAN BIt was very wonderful experience and I'm very satisfied with their service.
LUCY TFamily run business with a genuinely honest and friendly approach with cars priced at realistic market values, so much better than larger garages
JOANNE AWell what a pleasure buying my 2nd car from Tracey and Curtis. Within a week they found the perfect car for me. Excellent, efficient and friendly service. I wouldn't go anywhere else AMAZING
KISHAN CI bought Hyundai Sate Fe from them, they stayed open longer for me just to view and test drive the car. I was pleased with the service, very professional, polite and provided 3 month warranty for added peace of mind. I would 100% recommend them and would look to buy another vehicle from them in the future.
JOE HGood affordable cars. Great service from the sales team! They also offer a quick delivery service.
STRYDA KVery good service, great cars. Plenty of advice on all things cars. Staff were so helpful. Couldn't of been more pleased with the car. ¿¿
KAREN JExcellent friendly staff couldn't do enough for me. Every thing about the car was explained in great detail to me ( I am a bit of a novice when it comes to buying cars as it's the first time I had brought one on my own) I would definitely recommend Archway cars.
DEBRA CThis was my first experience of Archway Cars, but from initial contact with Tracey I was so pleased that I had increased my search area to find the car I'd been looking for. They are a very professional company and I wouldn't hesitate in recommending them to friends!
SHARON WFriendly and efficient staff. Would highly recommend
JULIE HI had excellent service I would recommend them to anyone fantastic goes the extra mile to help
Ali JI have never felt compelled to write a review but simply had to after my experience with Tracey at Archway Cars. Customer service is at the heat of this company. Genuine, honest and professional approach throughout. Tracey could not have been more encouraging and supportive and was totally committed to ensure I had the car I really wanted. I cannot recommend highly enough. Thankyou, buying a car was a lot of fun!
PHOEBE HVery helpful and very polite, would definitely recommend.
RICHARD CBought a car for our daughter as a surprise present. Tracy was brilliant and made the whole process so easy. We received excellent service and Tracy went over and above the call of duty to help us with our plans. We felt that our satisfaction was highly important to her and any concerns we had were quickly and efficiently dealt with. We would definitely recommend Archway Cars and would buy from them again with confidence. Thanks Tracy and team for all your help. The best car buying experience ever and our daughter loves her new car.
STUART HMust come for great cars and service! Went to look at ford focus. service from the lady in office was outstanding. It was the first car looked at and after looking (think every other car place in Leicester) ran straight back to buy. I mentioned to them about a slight problem with the lock on drivers door and when i rang back 5 mins later it was already sorted out for me. Outstanding Don't bother looking anywhere else!
Claire MExcellent customer service and even better after sales. My car is stunning and can't fault it.
MARK LTracy was a very welcoming and honest car dealer. She was extremely helpful and car was exactly as described. My husband bought the car as a surprise Christmas present for me and she helped keep the process nice and smooth. The car is perfect...just what I wanted.....a fantastic surprise!
KERRY CExcellent service and friendly staff ðŸ‘ðŸ» Would certainly recommend
LAUREN SArchway cars were very welcoming, the customer service was excellent we were made to feel comfortable from the minute we stepped on the forecourt to the minute we were leaving! So friendly and polite and good with our daughter (always a bonus) and were willing to go above and beyond for us ! We would definitely recommend this company !
MAUREEN BFantastic service, was really helpful in my final decision in buying my 1st car. The car itself is brilliant. Highly recommended
JANE RTracey and the team were amazing, being a woman on my own bit apprehensive, Tracey put me at ease and sorted all paperwork . I would highly recommend this company .
JEREMY BThoroughly professional and efficient, Tracey was a pleasure to deal with throughout the entire process and the car I bought was in exceptional condition. I was very happy to have found this dealership and it was worth travelling the long distance.
CASSANDRA WPerfect service from start to finish. This is the second car I've purchased through Archways and cannot fault. The after care service is amazing too! See you in 12 months for my MOT & Service ðŸ˜Š
JAIME GMy experience with Archway Cars has been very pleasant I am a pleased customer I would buy a car from them anytime
PAUL JStraight forward , no pressure transaction . Pleasure to deal with .
STEPHEN MThe reviews are correct from the start the seller was very accommodating definitely no pressure selling. Although the car was in excellent condition there were a couple of things that needed replacing/fixing, all of which were completed before the purchase. Overall a pleasure to deal with Archway cars. I would definitely recommend them.
PHIL NThis was my 2nd car brought from Archway Motors Leicester in 12 months. Fantastic customer service throughout from viewing of the vehicle to delivery within days, ensuring great attention to detail before pick up. I have always found there are a good selection of cars available, competitively priced, with low mileage and exceptional condition. I would definitely recommend Archway Motors in Leicester and pay them a visit before going elsewhere.
GABI KIs a good place to pick a car and get the car quickly...Who wants to apply for finance that's your place!
Ian GExcellent service from initial enquiry through to purchase of car. Car was even better than described. Well worth the journey to buy. Would use again for future purchases.
KIRK RGot exactly what we wanted, quick and no fuss.... Cheers Tracy
SASHA JVery efficient and professional service. Delivered the car at 9am the next day. Was sceptical about buying the vehicle before I actually saw it but it was exactly as described and am very happy with the purchase.
LEE Shad a 250 mile journey to leicester from durham area to view an estate bmw 320d had abit of a nightmare with the finance company approving Id etc etc but the garage was extremely helpful couldnt have faulted them will definately go there again if a car i see comes up for sale fully recommend!
NICKY EVery warm welcome, excellent cars, fantastic service
EMMA GBought my fiesta from Archway cars last week, Tracey was very helpful and a pleasure to buy from! Made me and my mom feel very comfortable and not presured into buying anything as you get with other places. Gave me a great price for my car which I part exchanged and was very helpful throughout the whole process and even got to drive away in my new car the same day! Nothing was too much trouble for Tracey and even tho it was a far journey for us it would definatley be the first place I'd go again when looking for a car! Many thanks to Tracey for all your help. Loving my new car :) x
SAMANTHA DSo helpful and easy to talk to, would buy from archway Cars again!
TERI SExperience from start to finish was amazing Tracey is so lovely and couldn't do enough for me.the car itself was amazingly priced and the car is immaculate.would recommend them to absolutely anyone
CRAIG JArchway cars provided a great service.The staff working there were amazing very friendly and always willing to help. Happy to use them again
PATRICK MAlthough I live 200 miles away buying from Archway was no more difficult than popping to a local dealer. The owners are both professional and knowledgeable about the cars they sell. The car I bought was completely as advertised and as flawless as the pictures suggested. I'd definitley reccomend Archway and buy from them again despite the distance.
MOHAMMAD ATracy was really good. Car was fantastic and even opened up for me on a Sunday
PETER JVery friendly. Car is just what I needed at a good price. They sorted out minor issues on the car before I completed the purchase. Would return and recommend these guys.
SARA WMade us feel very welcome ,went through paperwork and made sure we understood everything all the way through the process of buying our new vehicle . We would definitely be using Archway cars again and will be recommending to family and friends .
kye PWe were looking for a first car for our youngest daughter - and Archway cars were our first port of call as we have bought a vehicle from them before with no problems. They went above and beyond getting us exactly what we wanted - a fantastic Corsa with very low mileage, excellent bodywork, perfect service and MOT history - it looks almost like new - they even gave it a good valet before we collected it! To say our daughter was ecstatic was an understatement! Thank you so much to everyone at Archway Cars - we highly recommend and would not hesitate to use them again!
DAVID Hno drink offered but a very good all round service ty
kye PWe were looking for a first car for our youngest daughter - and Archway cars were our first port of call as we have bought a vehicle from them before with no problems. They went above and beyond getting us exactly what we wanted - a fantastic Corsa with very low mileage, excellent bodywork, perfect service and MOT history - it looks almost like new - they even gave it a good valet before we collected it! To say our daughter was ecstatic was an understatement! Thank you so much to everyone at Archway Cars - we highly recommend and would not hesitate to use them again!
ANGELA LBought our son his first car from Archway Cars. He is thrilled with his Corsa. We'll be happy to buy again from this dealer
CHRISTINA TLovely guys at a fab little garage. They couldnt have been more helpful or friendly Will defiantly use them again!!
LACEY MAE AFriendly, trustworthy and honest!! Amazing service and amazing people! Thankyou so much for your patience with me and answering the 100 questions I had. No question too big or too small! Highly recommend.
ANDREW MSo refreshing to meet a car dealer who is open and honest and happy to give a fair, realistic trade-in price to make a sale. Cheers Tracey, it was good to meet you and I'm loving my new Passat R-line!
ANDREW GBuying a used car here was a joy. Tracey replied to all my emails promptly and the website is easy to navigate with lots of clear photos. I arranged a test drive and they hung around on a Sunday to facilitate that. I'm really pleased with the car too. Don't expect to haggle much though as they know what they're on about. Andy
GRAEME HBuying a car for our grandson, very comfortable and easy from start to finish. Good quality cars on the forecourt, well chosen with good specifications. Will be returning for next car purchase.
Eve BI had the bashed and scratched paintwork on my bmw completely revived by the experts at archway cars! My car came back spotlessly clean and paintwork looking like new. So pleased with the efficient and friendly service from the team, thank you ðŸ˜Š
JACOB DTracey was amazing and helped me through every step of the process. A really friendly experience and certainly will be coming back in the future .
LARRY BWe bought a Skoda Superb estate from Tracey and were very impressed by the quick and easy transaction. Paperwork was dealt with speedily with no problems and the car was turned out excellently. A big thank you to Tracey, we will certainly recommend Archway to family and friends. Mr & Mrs L Boyce.
MICHAEL FI have been going to Curtis and Tracey at Archway Cars for everything I need doing with my car for over a year, they are the most helpful and honest car dealers I have ever met. Will always tell you exactly how it is good or bad and always willing to help. Myself and partner just part exchanged our Mini for a new Fiesta, we are over the moon with it and there is no way we would have gotten the sa...
ZHONGHAO Yprofessional services provided by professionals. I bought my first ever car there and it was a great experience!! People are friendly and very helpful.
ANDREA SExcellent service, lovely genuine people. Would 100% recommend.
Hels WJust bought my dream car from Archway Cars. Fantastic service, the friendliest staff and beautiful cars. Would highly recommend to anyone wanting a great car. Thank you for my beautiful yellow beetle!
SARAH FArchway Cars Ltd have been very thorough in finding me the right car. I picked it up today and it is perfect. Customer service is excellent. I would definitely recommend them to anyone.
Antony SFantastic service and always very helpful. Will use again in the future.
NEIL PVery easy to do business with! Friendly and knowledgable. Traded in old car for new within an hour and a half
SONIA TFrom start to finish received nothing but pure expertise ... no pressure sales and superb customer service!!! Thank you for a beautiful car, and smooth transition from start to finish ... can't recommend enough xxx
MARC CNever have i enjoyed spending so much money, from start to finish it was a great experience. They couldn't have been more helpful and nothing is too much trouble. Whenever i choose to buy another car i'll defnately look here first. 1st clas customer service
Amy SI have used this garage for the last five years for all my services, emergency repairs and not needs. I cannot recommend them highly enough . They have always had excellent communication and they have sorted any problems with my car promptly, professionally and efficiently. I wouldn't trust my car with anyone else now.
ANDY NTracey was so helpful. A small collection of hand picked cars on offer.
louise mbought a car from here in July 2017 with MOT until March 2018,put it in for MOT today and went through with no problems....definitely a trusted seller and will be back to buy from here again without doubt thank you
ROB BBrought my mum to buy a mk8 Honda Civic. She was over the moon despite a few small teething issues. These were promptly dealt with by Tracey and Curtis. So impressed with the quality of cars and service I went back over (60 miles) and bought a mk9 Civic for myself. Both cars are cracking motors and both Curtis and Tracey friendly and easy to deal with. Gladly recommend to anyone!
HANNAH LTracey and the guys at archway r absolutely top! Such a lovely and friendly welcoming and brilliant service. Couldn't be happier ¿ Love my new car!!
MADELINE MReally helpful, answered all my questions, I had a lot as my husband wasn't with me. Really friendly. We'll be back for servicing etc. Thank you both ðŸ˜Š
Sweta LWhat can say about Archway Cars? Simply excellent! Since the day I bought my car from them in 2016, the after care service of MOT's and Services has just been amazing. The care they provide on their customer service makes it so easy to business with them and nothing is too much hassle for them. For example, every time I've had my MOT/Service they have been happy to pick up my car from work place and drop the car off once the works have been done, which is so convenient for for me. Totally recommend this garage and I always feel like a valued customer.
ALISON BMost helpful in advising us in our choice of car, it was clean inside and out and ready for us to drive away, it has been our ideal choice. Excellent service.
JAMILA AThird car I've brought off them and I can honestly say I can't see myself ever buying from elsewhere! Genuine, helpful and always go out their way to make sure you have the best possible experience when purchasing a car. Thank you both for your A* service.
NICK DIf anyone is familiar with Spinal Tap then they will understand the concept of turning the volume up to 11 when the volume knob only goes up to 10! Well the same is true of Archway Cars. Although the review only provides the option to give 5 stars, I "turn it up" to 6! These guys know how to do customer service. They have been superb all the way through the process from initial contact right the way through to driving away in the car. Thank you Tracey and Curtis. You struck the perfect balance between being completely professional and helpful and informative without being overbearing nor pushy sales people. You have made buying my son's first car a very enjoyable experience. Thank you!
MARK LOnly just picked car up but well pleased with the quality of vehicles they have and the way they present them. A very smooth experience from a Professional Company and wouldn't hesitate to buy from them again, well worth the travel. Consider yourselves Good eggs!
BILLY DBrilliant experience. The customer service could not be improved, from the speedy response to my enquiries, all the way through to collecting the car. The car itself was cleaned to a very high standard and ready and waiting upon arrival. All in all a great experience of buying my first car! Thanks guys!
CRAIG RVery helpful team who made it very simple to buy and trade in my old car. Would definately recommend them
PAUL BThanks very much to Tracey for a very friendly, professional service. There was no pressure at all and no hovering over my shoulder! The car was ready for a test drive, and once I'd decided to buy the whole process of trading in my "tired old lady" was straightforward and trouble free. The car itself is really nice, I'm very pleased with it! I would definitely recommend Archway Cars.
Carolyn DAbsolute 10/10 for this garage. It reminds me of the olden days when customer service had to be spot on and the customer came first. They sold a car for me in less than two weeks. At every stage I was kept up to date with what was happening. They were exceptionally professional and I would have no hesitation in buying or selling through this garage in the future. They know their trade and also take time to get to know their customers. Thoroughly decent trustworthy people. Great stuff - thank you.
FATEHALI MVery professional & helpful, sorted everything including road tax, and also delivered the car, good range of cars and competitive prices.
ELLIS BVery welcoming, and explain everything in detail, very fiendly and try and sort you out the best deal that they can, would highly recommend!
LUKASZ MReally nice people,the transaction was really quick and pleasant, the car was ready waiting for us to come and view it, had a test drive, thought the car was decent completed transaction in 10 min.
TARIS POutstanding pleasant service down at Archway! Buying couldn't be easier! Considering the work i needed on my vehicle which i part exhanged, i was given a fair price ! Highly recommend this Dealer! A*
JEFF CExcellent experience nothing is to much trouble for Tracey and Curtis,is the reason we have bought our BMW from them this is now our fourth car very enjoyable Jeff and Laura
CLAIRE LExcellent customer service, no oily car salesmen. Staff are really helpful and know their stuff. I'm really pleased with my new wheels!
SHARON PArchway cars are a friendly accommodating and professional company who made my buying of a used car a real pleasure .I would definitely recommend them.
TERESA FLEUR SArchway were very helpful and offered a test drive, part exchange and a 3 month warranty.
JENNY WWe purchased my son's first car from Archway and they could not have been more friendly and helpful. My son is thrilled with his new car. Highly recommended.
MARY GThe team at Archway couldn't have been more helpful. They had an amazing collection of vehicles on offer at very competitive prices. I am very happy with my purchase and would definitely use Archway Cars again.
SCOTT TWent to Archway Cars, on a recommendation, to test/buy a Ford Kuga. I was also advised to test drive another similar car to compare even though it was cheaper! I'm happy with my Kuga, and the staff were very people friendly. I'll be back for another car in the future.
ANDREW BMy experience was wonderful!! The staff at Archway cars were very helpful and couldn't do enough to help. The car was amazing and at a good price.
LAUREN TWhat a lovely bunch of people! When I arrived yesterday to have a look at the car got a lovely welcome and was very helpful, the service I received was very good and I would defiantly recommended Archway Cars to others :)
JAMES SFantastic help stress free as they did everything for me would very much recommend and I will definitely be returning
REIANN HI found my experience Fast, helpful and friendly and I'm really happy with my first car!
MICHAEL DTracey and Curtis exceeded our expectations, it was a pleasure to buy a car from Archway cars. We live in Norfolk but we will approach them next time we change, they are trustworthy and everything you want from a small friendly dealer that knows their cars. They were the first stop on a day out looking for the model of Mercedes we wanted and we went no further.
ADRIAN AOwner was excellent, the service personal and genuine. The vehicle was as described and I'm extremely happy to have used them. Would 100% recommend.
SURBJIT SThanks to Tracey at Archway Cars for making buying a car such a smooth and simple process great advice on what car suites my requirements best and after one test drive the car was sold didn't need to search anywhere else, what more do you need as the vehicle was not over priced as you may find in other garages. Would recommend Archway cars to family and friends when searching for car in the future, keep up the high level of quality service .
ELLIOTT BFantastic experience from the minute i was phoned by lady! Shes a diamond and also the other fella was brilliant too. Bought an absolute mint focus off them and i would happily go back in the futute for another car. Top people and top service. Doesnt even seem like a sale very friendly and homely little office. Very chuffed