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Autotrader Reviews

At Archway Cars Ltd, we take pride in delivering excellent service to every customer. We understand that buying a vehicle can feel daunting, so we work hard to make the process as simple and stress-free as possible. But don’t just take our word for it – see what our Autotrader customers have to say about their experience with us.

You can also read more reviews and share your own on Autotrader.

  • Louise Pulford
    Star Star Star Star Star
    10/02/2026

    Excellent customer service . Very helpful when visiting to purchase a new car we had seen online , quick service and smooth handover of our part exchange vehicle. Would recommend 100%.

  • Reiann Hackerdon
    Star Star Star Star Star
    16/01/2026

    I have always got my cars from Tracey and Curtis since 2017 when I first passed and have been going back to them ever since I have just purchased my 4th car with them and I am so happy with it, never any faults and the service is always 10/10

  • Robin Fordham
    Star Star Star Star Star
    08/01/2026

    Brilliant service and a wonderful car that is great value for money. I rocked up and they took me for a test drive Curtis told me all about the vehicle in great detail and knew the background on the car as they had previously sold it. Tracey then made all the paperwork very easy and I got a fabulous rate of interest. All in all I would highly recommend Archway cars, nice people to do business with.

  • L Mather
    Star Star Star Star Star
    08/01/2026

    I would really recommend Archway Cars. From the first contact, the process to buy my car was professional, competent and seamless. I had need to call them after taking my car home and they were really helpful, sorting my query fully. I would recommend them to buy a car from. They know their stuff. I will be sending my friends/family to buy cars from them

  • Caleb Toms
    Star Star Star Star Star
    29/12/2025

    Was booked in to view the car at 1pm, ended up arriving an hour and a bit early but wasn’t an issue at all. The car itself had clearly been cleaned / kept in incredibly good condition. Both sales persons were spot on and more than welcoming, ended up leaving with the car around an hour later. A dealership couldn’t be more transparent.

  • V Price
    Star Star Star Star Star
    16/11/2025

    Great communication from start to finish I bought a BMW convertible 2012 plate in July this year it was in great condition it was also a cat N right off (non structural) & brought back to life beautifully and has been pretty much perfect since - I had an issue with the hand break and this was sorted out as soon as I mentioned it. Such a great couple to buy a car from. I have bought many second hand cars and dealt with small dealers and main dealers, Tracy her partner were great and I’m so glad I got my car from them ? thank you

  • Niyomi Fife
    Star Star Star Star Star
    12/11/2025

    I am so in love with my new car. From finding something perfect to suit myself & my needs (when I was completely clueless) to driving off in my beautiful Audi Q3 on cloud nine. I couldn’t be happier! I didn’t know what I wanted but the help, guidance & quality of service was top tier! & after so long trying to find a trusted mechanic I am over the moon that purchasing from Archway not only comes with a stunning new vehicle, but also the confidence to know I can also go back to have my car serviced & repaired with them in the future, if & when any problems may occur. Archway cars is the full package! Thank you for all your help & advice. Il never go anywhere else ever again.

  • Karen Griffiths
    Star Star Star Star Star
    05/10/2025

    From my initial enquiry on a car that I missed out on my experience with Archway Cars was outstanding. Even though Tracey was on holiday she arranged a test drive for me at my convenience. The car was well presented, a new MOT arranged with no quibble, and ready and prepped for a convenient time and day for me. The handover was warm, friendly and professional. It certainly didn’t feel like a ‘sale’. I’d certainly recommend this establishment for anyone looking for a good quality second-hand car.

  • Sasha Webb
    Star Star Star Star Star
    08/09/2025

    Tracy and Curtis are brilliant, they went above and beyond from viewing the car to purchase. Both very helpful, friendly and professional. It was my first time buying a car and what a seamless and quick process it was. I’m very happy with my new car and would recommend highly.

  • Jeffrey Cook
    Star Star Star Star Star
    01/09/2025

    We have bought several cars from Tracey and Curtis for several years now,and there standards,expertise,and Patience have always been over and above what is expected,this is why we return,we have purchased a bmw convertable today and are extremely pleased with the car,and wish to Thank Tracey and Curtis from Laura and Jeff x

  • Sue Machin
    Star Star Star Star Star
    25/07/2025

    AMAZING COMPANY FANTASTIC CARS AND CUSTOMER SERVICE Tracey and Curtis are amazing nothing is too much trouble for them. Very friendly,professional,and knowledgeable. This company was such a pleasure to buy a car from. Cars are immaculately presented and in amazing condition. I cannot stop smiling I LOVE MY NEW CAR will 100% be back when looking for another car.They also do wheel refurbing Mots and servicing. Will be using this amazing company for many years 5 STARS Thank you all so much one very very happy customer!

  • Ralph Stevens
    Star Star Star Star Star
    31/05/2025

    They were the first ones to get back to me , I'd emailed several adverts and wasn't expecting to hear from them on a Sunday let alone a bank holiday Monday but I put a deposit down and I couldn't get there till Wednesday and they kept the car till I'd seen her and maid my decision a bit like buying from ya aunty absolutely lovely experience would recommend.